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Posts Tagged With ‘ workplace conflict resolution ’
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Photo by Christina @ wocintechchat.com on Unsplash Good leaders navigate conflict skillfully. When I first began coaching managers, team leads, HR professionals and C Suite professionals, my focus was completely on helping them building skills to understand and navigate conflict and improve communication when things get tough. That is still an essential part of the work I do with clients, but I’ve realized over the years that I need to call what I do leadership coaching as well. Why? Because being able to deal effectively with conflict, your own and others people’s is an essential leadership... Continue Reading
Photo by Annie Spratt on Unsplash Love yourself and don’t be a jerk is good advice for any conflict. Why? While I want my clients to see their contribution, to own their part in any problematic situation, self-blame doesn’t help you do this in any effective way. It actually makes you more likely to be a jerk. It may seem counterintuitive, but being too hard on yourself makes you defensive and reactive, and actually decreases your ability to take responsibility and discern appropriate actions. So what does loving yourself look like in this situation? You have to view your mistakes with compassion.... Continue Reading
used with permission https://drandreadinardo.com The highly sensitive person I am a highly sensitive person (HSP), one of the estimated 20% of humans on the planet who are HSP. It can be both a gift and a curse and is often misunderstood by loved ones and people at work and even by ourselves. What makes someone a highly sensitive person? According to international expert Alane Freund, there are four main characteristics: Deep processing of information—which can make us amazing analysts and creative problem solvers or judgmental perfectionists! Overwhelm—a brain which is more reactive to... Continue Reading
Photo by Afif Ramdhasuma on Unsplash Are you using blamespeak in difficult conversations? I heard someone use the term “blamespeak” recently and thought it was a very evocative succinct way to express what happens in many conflicts. Something goes wrong in communication, people feel attacked or discounted, and instead of listening or assuming good intention or aiming toward mutual problem solving, the participants, one or more, get mired in finger pointing and blamespeak. It wasn’t me, it was you, how could you, how dare you. You are the one who did/said something wrong, not me. Bill Eddy... Continue Reading
Photo by Varvara Grabova on Unsplash How did you learn to turn your mistakes into stories? This was the thoughtful question Alesia Grace Thompson asked me during my interview on the Mediate.com Great Reads Book Club. Alesia was referring to my memoir, Angels & Earthworms. This was a very rich question for me, with implications for successful conflict transformation. What’s the Connection between Stories, Mistakes, and Conflict? Any of you who follow my blog, know that one recurring theme in a number of posts is the power of stories to transform conflicts and our whole lives. As I’ve... Continue Reading