June 16th, 2025
Lorraine Segal
Discomfort versus Harm in a Conflict One key teaching in my introductory class on conflict is that feelings are not facts. Feelings are real and need to be heard and acknowledged, but just because they are strong, doesn’t mean they reflect the truth of a situation. And when we feel uncomfortable with a topic, it […]
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May 20th, 2024
Lorraine Segal
<img loading="lazy" aria-describedby="caption-attachment-7339" data-attachment-id="7339" data-permalink="https://conflictremedy.com/is-there-an-elephant-in-your-meeting-room/elephant-in-office-001copy/" data-orig-file="https://i0.wp.com/conflictremedy.com/wp-content/uploads/2024/05/elephant-in-office.001copy.jpeg?fit=1920%2C1080&ssl=1" data-orig-size="1920,1080" data-comments-opened="1" data-image-meta="{"aperture":"0","credit":"","camera":"","caption":"","created_timestamp":"0","copyright":"","focal_length":"0","iso":"0","shutter_speed":"0","title":"","orientation":"0"}" data-image-title="elephant in office.001copy" data-image-description=" Office meeting with people sitting around table and elephant in the corner. ” data-image-caption=” Photos by sps universal on Unsplash and Nam Anh on Unsplash ” data-medium-file=”https://i0.wp.com/conflictremedy.com/wp-content/uploads/2024/05/elephant-in-office.001copy.jpeg?fit=300%2C169&ssl=1″ data-large-file=”https://i0.wp.com/conflictremedy.com/wp-content/uploads/2024/05/elephant-in-office.001copy.jpeg?fit=1024%2C576&ssl=1″ class=”size-full wp-image-7339″ src=”https://i0.wp.com/conflictremedy.com/wp-content/uploads/2024/05/elephant-in-office.001copy.jpeg?resize=1080%2C608&ssl=1″ alt=”office meeting with elephant in corner” width=”1080″ height=”608″ data-recalc-dims=”1″ /> Photos […]
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April 15th, 2024
Lorraine Segal
<img loading="lazy" aria-describedby="caption-attachment-7319" data-attachment-id="7319" data-permalink="https://conflictremedy.com/do-employee-complaints-help-or-harm-the-workplace/complain1c-4/" data-orig-file="https://i0.wp.com/conflictremedy.com/wp-content/uploads/2024/04/complain1c-3.jpeg?fit=1269%2C1881&ssl=1" data-orig-size="1269,1881" data-comments-opened="1" data-image-meta="{"aperture":"0","credit":"","camera":"","caption":"","created_timestamp":"0","copyright":"","focal_length":"0","iso":"0","shutter_speed":"0","title":"","orientation":"1"}" data-image-title="complain1c" data-image-description=" Seabird complaining loudly ” data-image-caption=” Photo by Santiago Lacarta on Unsplash ” data-medium-file=”https://i0.wp.com/conflictremedy.com/wp-content/uploads/2024/04/complain1c-3.jpeg?fit=202%2C300&ssl=1″ data-large-file=”https://i0.wp.com/conflictremedy.com/wp-content/uploads/2024/04/complain1c-3.jpeg?fit=691%2C1024&ssl=1″ class=” wp-image-7319″ src=”https://i0.wp.com/conflictremedy.com/wp-content/uploads/2024/04/complain1c-3.jpeg?resize=836%2C1239&ssl=1″ alt=”complaining loudly” width=”836″ height=”1239″ data-recalc-dims=”1″ /> Photo by Santiago Lacarta on Unsplash Do employee complaints help or harm the workplace? It depends. Like conflict itself, complaining has […]
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September 18th, 2023
Lorraine Segal
<img aria-describedby="caption-attachment-7150" data-attachment-id="7150" data-permalink="https://conflictremedy.com/an-uncomfortable-listening-level/ucomfortablelisteninglevel3/" data-orig-file="https://i0.wp.com/conflictremedy.com/wp-content/uploads/2023/09/ucomfortablelisteninglevel3-scaled.jpg?fit=1891%2C2560&ssl=1" data-orig-size="1891,2560" data-comments-opened="1" data-image-meta="{"aperture":"0","credit":"","camera":"","caption":"","created_timestamp":"0","copyright":"","focal_length":"0","iso":"0","shutter_speed":"0","title":"","orientation":"1"}" data-image-title="ucomfortablelisteninglevel3" data-image-description="" data-image-caption=" Photo by Katie Lyke on Unsplash ” data-medium-file=”https://i0.wp.com/conflictremedy.com/wp-content/uploads/2023/09/ucomfortablelisteninglevel3-scaled.jpg?fit=222%2C300&ssl=1″ data-large-file=”https://i0.wp.com/conflictremedy.com/wp-content/uploads/2023/09/ucomfortablelisteninglevel3-scaled.jpg?fit=756%2C1024&ssl=1″ class=” wp-image-7150″ src=”https://i0.wp.com/conflictremedy.com/wp-content/uploads/2023/09/ucomfortablelisteninglevel3-scaled.jpg?resize=690%2C934&ssl=1″ alt=”woman adjusting uncomfortable listening level on her phone” width=”690″ height=”934″ data-recalc-dims=”1″ /> Photo by Katie Lyke on Unsplash An uncomfortable listening level can guide a difficult conversation. Are there topics or deep […]
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May 20th, 2023
Lorraine Segal
Photo by Museums Victoria on Unsplash Genuine Question or Disguised Judgment? Asking genuine curious questions is a powerful tool to improve listening, get through road blocks in difficult conversations, and gain compassionate understanding of another person’s perspective. But even when you’re trying to be authentic and genuine, you might fall into the trap of asking […]
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