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Refund Policy

Please read through the following sections that outline our refund policy for courses, memberships, and other digital services. We understand the unique considerations that come with each of these offerings and have designed our policy to address them appropriately.

Digital and Online Courses:

We understand the importance of your investment in online/digital courses. We strive to provide high-quality educational content and a valuable learning experience. Our refund policy is designed to be fair and transparent while considering the unique nature of digital course materials.

As digital and online courses cannot be “unseen” once accessed, we generally do not offer refunds. We encourage you to carefully review the course details, curriculum, and any available previews before making a purchase. 

Memberships:

Our online memberships provide immediate access to exclusive benefits and resources, refunds for paid memberships are generally not provided. We encourage you to thoroughly evaluate the membership details, perks, and any available information before subscribing. Once membership benefits have been accessed, refunds cannot be issued. If you have technical issues or trouble accessing your membership features, please reach out to our support team.

Digital Services:

We typically do not offer refunds for digital services, given their intangible and immediate nature. We recommend carefully considering your decision before purchasing digital services, as refunds are generally not provided once the services have been accessed or utilized.

Exceptions for Extreme Circumstances:

We understand that there may be exceptional cases where a refund is necessary. 

These circumstances include:

  • Technical Issues: If you encounter technical difficulties that prevent you from accessing or utilizing the course content, please contact our support team for assistance. We will make every effort to resolve the issue promptly. 
  • Special Considerations: In rare cases, we may consider refund requests based on special circumstances. If you believe you have a compelling reason for a refund, please contact us to discuss your situation. 

We reserve the right to evaluate each request on a case-by-case basis. 

To request a refund or discuss your situation, please contact our customer support team at https://babyboomer.org/help/.

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