Posts Tagged With ‘ workplace communication ’

used with permission https://drandreadinardo.com The highly sensitive person I am a highly sensitive person (HSP), one of the estimated 20% of humans on the planet who are HSP. It can be both a gift and a curse and is often misunderstood by loved ones and people at work and even by ourselves. What makes someone a highly sensitive person? According to international expert Alane Freund, there are four main characteristics: Deep processing of information—which can make us amazing analysts and creative problem solvers or judgmental perfectionists! Overwhelm—a brain which is more reactive to... Continue Reading

Photo by Afif Ramdhasuma on Unsplash Are you using blamespeak in difficult conversations? I heard someone use the term “blamespeak” recently and thought it was a very evocative succinct way to express what happens in many conflicts. Something goes wrong in communication, people feel attacked or discounted, and instead of listening or assuming good intention or aiming toward mutual problem solving, the participants, one or more, get mired in finger pointing and blamespeak. It wasn’t me, it was you, how could you, how dare you. You are the one who did/said something wrong, not me. Bill Eddy... Continue Reading

Photo by Julien L on Unsplash added words by L.Segal Misunderstandings and assumptions about what another person means, or what the word they use means, can really fuel conflicts. I’ve written a lot about this in terms of intercultural miscommunications and bias, but it can happen when there are no obvious cultural differences as well. It’s fine. A very good example of this for me is the word “fine”, and what it means to my wife and to me. It seems like such a simple word, but my wife and I have had a number of frustrating interchanges and downright disagreements that started with this... Continue Reading

Lorraine Segal has helped over 2000 leaders and others in organizations and corporations communicate more clearly, transform conflicts, and let go of resentments. The goal: to create a more harmonious and productive workplace.  Through her business, Conflict Remedy, Lorraine creates customized training and coaching programs for non-profit organizations, corporations, and government agencies and Sonoma State University. She is a contributing author to the book, Stand Up, Speak Out Against Workplace Bullying. Her latest project, a memoir called: Angels and Earthworms, an unexpected journey to love,... Continue Reading

<img loading="lazy" aria-describedby="caption-attachment-5888" data-attachment-id="5888" data-permalink="https://conflictremedy.com/our-shame-stories-and-conflict/shame-001/" data-orig-file="https://i0.wp.com/conflictremedy.com/wp-content/uploads/2022/05/shame.001.jpeg?fit=1920%2C1080&ssl=1" data-orig-size="1920,1080" data-comments-opened="1" data-image-meta="{"aperture":"0","credit":"","camera":"","caption":"","created_timestamp":"0","copyright":"","focal_length":"0","iso":"0","shutter_speed":"0","title":"","orientation":"0"}"... Continue Reading

<img loading="lazy" aria-describedby="caption-attachment-5837" data-attachment-id="5837" data-permalink="https://conflictremedy.com/invisible-rules-and-conflict/invisibleerules9-001/" data-orig-file="https://i0.wp.com/conflictremedy.com/wp-content/uploads/2022/04/invisibleerules9.001.jpeg?fit=1415%2C908&ssl=1" data-orig-size="1415,908" data-comments-opened="1" data-image-meta="{"aperture":"0","credit":"","camera":"","caption":"","created_timestamp":"0","copyright":"","focal_length":"0","iso":"0","shutter_speed":"0","title":"","orientation":"1"}"... Continue Reading