For those of us who were around during the 1980’s, the phrase: “Where Everyone Knows Your Name” brings to mind the show “Cheers,” as part of the phrase was in the show song lyric. This hit sitcom that aired from 1982 to 1993 was set in a bar that served as a haven where individuals […]
In this article, we’ll explore seven key principles of success that are essential for evaluation, whether it’s through quarterly reviews or annual goal assessments. I have found all of these principles important in my own evaluation of my business. Greg joins me in the podcast and his insights from not only a business aspect but […]
Today, I’m waking up at the Bartz River House near Cascade, Montana, as the guest of one of my best friends, Tim Bartz. The coffee aroma has filled every nook and cranny as my taste buds light up with anticipation. I’m not sure what I’m more eager for — the coffee or the day fly […]
Last week, I shared about our loss of “Happy,” CeCe’s mom. The funeral service and celebration of her life was in Natchez, MS, her home for the first 78 years. We traveled the two hours on a Friday afternoon and checked into Dunleith Historic Inn, where we stayed for the Saturday morning services. As CeCe […]
“Just a second,” says our ten-year-old granddaughter, Dabs. I’m shuffling the Uno cards as we are keeping three of our grandkids for three nights before the start of the school year. On my left is Shealy Kate, eight years old, who lives in Natchez, MS; on my right is Dabs’ brother Sully, 6. We are […]
Sadly, I recently delivered the eulogy for my brother-in-law Daniel Dillard in Natchez, MS. Daniel was 67 years young (1955-2023). Death is just like a lightning strike, when it hits close to you, it gets your attention! Our lives are blessings from God and as I have blogged before, what our dash says between our year […]
After being such a celebrated champion of the customer for so many years, Southwest Airlines really, really blew it at Christmas with a system meltdown that destroyed memories for thousands as over 3100 flights were canceled Christmas Day and over 5000 the next day. This is a reputation rattling that takes my emotions back to […]
As Valentine’s Day approaches, love is in the air. And while this whole topic is highly charged in today’s workplace, there’s a brand of ‘love’ that’s not only appropriate but also necessary in our contemporary business environment—one that can drive engagement, job satisfaction, and bottom-line results. Leaders who want to make a positive impact on […]
