Alan Culler and I are comfortable calling ourselves “old sales guys.”  Recently, we each watched a video where a consultant described how a company could connect with its customers using information that they already had, “personalizing” the customer experience. The young man wasn’t a great presenter, but there was nothing wrong with the content he […]

Just as my ability to learn the left side of the road opened new sights and opportunities for CeCe and me, the same will be true for you, your business, and your career as you push to the forefront to be a lifelong learner.

For many, the term “technology” evokes a sense of ominous fear, particularly as advancements seem to occur at warp speed. This fear is especially relevant for individuals at mid-career who may be considering a change. The fear of being replaced by technology, particularly by artificial intelligence (AI), is a valid concern. However, it’s essential to […]

I’m not going to lie. When I was first introduced to ChatGPT, it absolutely terrified me. Was it going to: Automate the task and talent of writing that I find joy in? Transform my craft into a commodity? Render a skill set I’ve worked hard to hone irrelevant? Rather than sit with the fear, my […]

Artificial intelligence is advancing so rapidly, it can be hard to speculate about its effects on elders. What we can see is that applied to healthcare, it could be very positive. For older adults with multiple chronic conditions, there are different doctors with different perspectives, each a specialist in one thing. For anyone who has […]

Cyrus Jogina, a senior vice president at Concept PR, shares his insights on the evolving landscape of PR and the impact of artificial intelligence (AI) and technology. Photo by Austin Distel on Unsplash In the fast-paced world of public relations (PR), professionals are constantly adapting to new technologies and industry dynamics to stay ahead. In a […]

Daniel Steele, entrepreneur and business strategist with over 25 years of experience in the tech industry, shares his insights on the good, the bad, and the ugly of AI. Artificial intelligence (AI) has been rapidly changing the landscape of various industries, impacting the way we work, learn, and communicate with each other. In this video, Daniel […]

Know from Clemens Behrend, Web3 Customer Experience Consultant about Harnessing AI in Customer Support. Photo by Patrick Tomasso on Unsplash In this video, we understand from Clemens Behrend, Web3 Customer Experience Consultant about Harnessing AI in Customer Support. Behrend shares his expertise on how AI can enhance the customer experience by providing personalized and efficient support. He […]

  The news has exploded with stories about AI or artificial intelligence. One app that is getting a lot of attention is ChatGPT. It seems it will generate all types of writing.  I was in the process of writing an article for the Times Record and thought I would try it out. A friend and […]

White men have the most success over the course of their lives in holding on to well-paying jobs that require high-level analytical abilities and interpersonal skills, a new study finds. They have so much success that they often remain in this challenging non-routine work – astronomer, community college instructor, and analyst are examples – well […]