In this episode of “Doing Business with a Servant's Heart,” host Steve Ramona speaks with Jimmy Boehler about the innovative benefits of live chat services for Small Businesses. Jimmy introduces a unique approach that employs real agents rather than AI or automated bots, emphasizing the importance of human interaction for converting website visitors into leads. With a team of 300 agents available 24/7, businesses can provide instant assistance to potential customers in both English and Spanish, significantly enhancing customer engagement. Jimmy explains the potential return on investment, noting that businesses can experience a 32% to 40% increase in sales by utilizing this live chat feature. He shares insights into how the service works, including its rapid setup, cost-effectiveness, and ability to provide insights into customer interactions through transcripts. The conversation highlights the importance of effective customer service, particularly in industries like Real Estate, where timely communication can make a significant difference. Listeners are encouraged to visit FreightTrainLiveChat.com for a demo to discover how this service can enhance their business operations.
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