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Wendy Harris Making Conversations Count Podcast

What can I tell you about me?! I'm very good at getting other people to talk about themselves. Having been in the sales arena for over 3 decades, my skillset has developed to enable others to introduce their services to other businesses. Talking about myself always feels odd.

But here goes. I've made over 2 million phone calls in my career, helped 1000's people pick up the phone and have better conversations which has leaked into life in general, I've created billions of £££'s in opportunities to do business.

I love nothing more than listening to other people's stories and gently guiding people to share their insights with others.

Whenever I'm in training it's always interactive and fun. I truly believe we learn by being involved.

It's why I started my podcast, to share these stories and be helpful to the business community. I also wrote a book with many of my training exercises in it for those starting out as the demands of your cash flow when you get going mean there's often a wheel not oiled as it should be.

For me, conversations is where it all happens.

Recent Content

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Elton John Beats The Arctic Monkeys In A Battle Of The Bands: Making Conversations About Magic In Marketing Count! &Raquo; Pajdahpnefjyymxgevuzdg4U
Elton John beats the Arctic Monkeys in a battle of the bands: Making Conversations about magic in marketing Count!

The Magic of Authentic Marketing: with TV magician Ben HanlinIn this episode, I, Wendy Harris, am talking to magician, comedian, TV presenter and now marketing agency owner, Ben Hanlin to discuss auth…

The Magic of Authent…

The Magic of Authentic Marketing: with TV magician Ben HanlinIn this episode, I, Wendy Harris, am talking to magician, comedian, TV presenter and now marketing agency owner, Ben Hanlin to discuss authenticity in marketing. Ben discusses how he transitioned from performing arts to co-founding a digital marketing agency during the pandemic. His unique selling point is his authenticity, which he brings into the agency's mission to create engaging content and be 'client obsessed'. We discuss effective digital marketing strategy, focusing on providing value to the audience, ensuring authenticity, a…

Listen · 26:38
The Art Of Standing Out In Business And Discovering Your Usp: Making Conversations About Unique Offerings Count &Raquo; Episode Artwork
The art of standing out in business and discovering your USP: Making Conversations about unique offerings Count

Got your unique offering nailed? How important is it for businesses to have a unique selling proposition (USP)? In the world of business, standing out from the competition is crucial. But what truly s…

Got your unique offe…

Got your unique offering nailed? How important is it for businesses to have a unique selling proposition (USP)? In the world of business, standing out from the competition is crucial. But what truly sets you apart? In the latest episode of the Making Conversations Count podcast, business communication coach and sales trainer Wendy Harris delves into the concept of unique offerings and how they can make all the difference. She's joined by guest David Christian from Clearsight Strategies, and they explore the intricacies of identifying and leveraging your unique selling proposition (USP) to crea…

Listen · 22:25
Making Conversations About Sales Process Count! Secrets Of A Highly Effective Sales Process. &Raquo; Mcc September Episode Artwork
Making Conversations about sales process Count! Secrets of a highly effective sales process.

Sales process mastery and approaching your outbound correctly Welcome back to another episode of "Making Conversations Count" and in this episode, host Wendy Harris is going solo, bringing you a maste…

Sales process master…

Sales process mastery and approaching your outbound correctly Welcome back to another episode of "Making Conversations Count" and in this episode, host Wendy Harris is going solo, bringing you a masterclass in sales process! We're going to learn the importance of having a strategy and approach, and how it can significantly impact your sales. Tools for managing your sales process Wendy runs through the various different tools and platforms for the many tasks involved within the sales process. She talks about content purposing for things like LinkedIn and your email list, and explains how an eff…

Listen · 35:35
Making Conversations About Features And Benefits Count - For Better Sales Success &Raquo; Mcc Jane Pallister Episode Artwork
Making Conversations about features and benefits Count – for better sales success

Offering the right messaging to our would-be customers In this episode, host Wendy Harris is joined by long time networking pal Jane Pallister. Jane will be sharing her expertise and experiences in sa…

Offering the right m…

Offering the right messaging to our would-be customers In this episode, host Wendy Harris is joined by long time networking pal Jane Pallister. Jane will be sharing her expertise and experiences in sales and marketing and will take us on a journey through her 23 years of business experience, from her early days in radio to her successful career as a sales consultant. "Having that knowledge of the other person, the potential customer, means we can start matching our products and services with their needs. Because everything you do there's one of two things it either provides a gain or solves th…

Listen · 34:30
Making Conversations About Targeting Your Ideal Clients Count (Using Niche Marketing) &Raquo; Mcc Episode Jenny Proctor Episode Artwork
Making Conversations about targeting your ideal clients Count (using niche marketing)

Building successful business Relationships: the importance of shared values and identifying your niche In this episode, host Wendy Harris is joined by her guest and friend, Jenny Procter of Bondfield …

Building successful …

Building successful business relationships: the importance of shared values and identifying your niche In this episode, host Wendy Harris is joined by her guest and friend, Jenny Procter of Bondfield Marketing. They discuss the challenges of navigating jargon in the sales and marketing industry, emphasising the importance of leading with shared values and prioritising people in business interactions and the significance of targeting ideal clients and the value of in-person connections.  Listen in to learn more about making conversations count and effectively targeting your ideal clients. "Bu…

Listen · 28:16
Making Conversations About Your Business Numbers Count! Setting Targets For Profit... &Raquo; Mcc Wendy Reboot Episode Artwork
Making Conversations about your business numbers Count! Setting Targets for Profit…

How to Use Your Business Numbers to Achieve Success "Do you know your numbers? Do you know what a customer costs? Do you know what it costs to get a customer? Do you know what you make from a customer…

How to Use Your Busi…

How to Use Your Business Numbers to Achieve Success "Do you know your numbers? Do you know what a customer costs? Do you know what it costs to get a customer? Do you know what you make from a customer? What's the end cost? How much new business do you want or need? How much capacity have you got? If you know how much Money you need to make and how much it will cost you, you'll also need to know how much time you're going to need to dedicate to that." - Wendy Harris, Making Conversations Count - June 2023    If you're feeling overwhelmed and uncertain when it comes to understanding your busin…

Listen · 13:29
The 5 P'S Formula To Master The Art Of Entrepreneurship &Raquo; Mcc Pete Mohr Artwork Fixed
The 5 P's formula to master the art of entrepreneurship

Are you tired of feeling overwhelmed and bogged down by the complexities of running your business? "You shouldn't be there to have to prop up your business every minute of the day. The business should…

Are you tired of fee…

Are you tired of feeling overwhelmed and bogged down by the complexities of running your business? "You shouldn't be there to have to prop up your business every minute of the day. The business should be designed and structured so that it's propping up you most of the time." - Pete Mohr, Making Conversations Count - May 2023  In an area with expensive internet? Here's a lower bandwidth version for you Are you an entrepreneur who wants to maximise profits and gain more freedom in your business? Imagine streamlining your operations to achieve greater efficiency and success. Discover the key to…

Listen · 39:31
Sustainability Secrets With Ian Williams: Saving The Planet One Bite At A Time &Raquo; Mcc Bpa Artwork Right
Sustainability secrets with Ian Williams: saving the planet one bite at a time

If you're feeling frustrated and overwhelmed by the lack of progress despite your organisation's persistent efforts to embrace sustainable transformations, then you're not alone! "How do you eat the e…

If you're feeling fr…

If you're feeling frustrated and overwhelmed by the lack of progress despite your organisation's persistent efforts to embrace sustainable transformations, then you're not alone! "How do you eat the elephant? One bite at a time. You need to take steps in the right direction consistently over time." - Ian Williams, Making Conversations Count - April 2023  In an area with expensive internet? Here's a lower bandwidth version for you   When Ian Williams first encountered the need for sustainability, little did he know that his journey would lead him to become a tireless advocate for change, in…

Listen · 49:41
Depression And Progression: Why The Conversation Matters! &Raquo; Mcc Kevin Palmieri Artwork
Depression and progression: why the conversation matters!

Are you being realistic in your expected results? Are you headed for Depression or progression? "I just want to let you know, most likely you will never accomplish what we have in the podcast industry…

Are you being realis…

Are you being realistic in your expected results? Are you headed for depression or progression? "I just want to let you know, most likely you will never accomplish what we have in the podcast industry, because we are the 1% of the 1% of the 1% of the 1% of the 1%. " - Kevin Palmieri, Making Conversations Count - March 2023  In an area with expensive internet? Here's a lower bandwidth version for you   Let's talk about applying 'next level' thinking to figure out how we can escape depression and enjoy progression!  In this podcast episode, Wendy talks to Kevin Palmieri about his work with N…

Listen · 45:27
How'S Your Linkedin Page Management? Linkedin Company Pages Guru Shares Secrets! &Raquo; Mcc Bpa Artwork Right
How's your LinkedIn page management? LinkedIn company pages guru shares secrets!

LinkedIn is a team sport. Do you have the right players on your team? "You go further and faster, the more you work together. And so that's the thing that companies especially need to focus on is, the…

LinkedIn is a team s…

LinkedIn is a team sport. Do you have the right players on your team? "You go further and faster, the more you work together. And so that's the thing that companies especially need to focus on is, the more people you can get involved - and I don't mean - just go and dump everyone in the deep end and say, you know, we did two hours of training, you're on your own now. Good luck!" - Michelle J Raymond, Making Conversations Count - February 2023  In an area with expensive internet? Here's a lower bandwidth version for you   Let's talk about the benefits of maintaining LinkedIn page management …

Listen · 53:37
Stay Still With Your Money! &Raquo; Mcc Brandon Neely Artwork
Stay still with your money!

Are you willing to stay S.T.I.L.L. and get focused on your money "So setting your sights is important, right? And again, most people are just reactionary. They are not asking those questions of themse…

Are you willing to s…

Are you willing to stay S.T.I.L.L. and get focused on your money "So setting your sights is important, right? And again, most people are just reactionary. They are not asking those questions of themselves. Cuz that means you have to like, turn off the TV and sit with it, right? " - Brandon Neely, Making Conversations Count - January 2023  In an area with expensive internet? Here's a lower bandwidth version for you   Getting S.T.I.L.L. and clear with what you want to do with your money! Ahh, financial planning! The process of creating a strategy to manage one's financial resources in order t…

Listen · 38:11
Master Your Mindset, Go For Gold And Enjoy The Rewards Of Being A Writer &Raquo; Cotc Xmas Episode
Master your mindset, go for GOLD and enjoy the rewards of being a writer

We're seriously on brand with this one. It's all about carrying on the conversation... "It can be a bit of a challenge because your whole sense of identity is being challenged, but what you're opening…

We're seriously on b…

We're seriously on brand with this one. It's all about carrying on the conversation... "It can be a bit of a challenge because your whole sense of identity is being challenged, but what you're opening yourself up to is a whole world of possibility that you would otherwise just not have any awareness of... " - Rob Begg, Carrying on the Conversation - December 2022  In an area with expensive internet? Here's a lower bandwidth version for you   Mastering the mindset, going for GOLD and revisiting the cuddle monster. Sorry... what? We didn't just want this episode to be a standard episode. It i…

Listen · 28:27
The Business Rules Game (And How To Win It!) &Raquo; Mcc Sean Castrina Artwork
The business rules game (and how to win it!)

Do you know the business rules game? "There's three parts of every business and if you fail in any one of the three, you're going to be out of business. One of them is the fulfillment part. You have t…

Do you know the busi…

Do you know the business rules game? "There's three parts of every business and if you fail in any one of the three, you're going to be out of business. One of them is the fulfillment part. You have to deliver, produce whatever it is you're selling. And your ability to do that will dictate whether you stay in business. So that's why one of the eight unbreakable rules is your business plan. What is it going to take to attract customers, sell the customers and then provide what it is you have agreed to? And then what is the service end on the back end? Is there a warranty, customer service, et c…

Listen · 31:26
Have You Started Getting Your Outbound Done Right Yet? &Raquo; Mcc John Barrows Artwork
Have you started getting your outbound done right yet?

Carrying On The Conversation about outbound sales calls done correctly  that Wendy had with John Barrows Are you struggling to get your outbound sales calls done correctly? We hope you managed to cat…

Carrying On The Conv…

Carrying On The Conversation about outbound sales calls done correctly  that Wendy had with John Barrows Are you struggling to get your outbound sales calls done correctly? We hope you managed to catch the most recent episode of "Making Conversations Count" in which Wendy spoke with John Barrows all about getting your outbound calls done. And done right? In this bonus episode, Wendy and Neal discuss takeaways from the recent episode.  If you haven't yet heard it, drop everything, and click the episode link above to listen to it, before you listen to this bonus one! "Making Conversations Cou…

Listen · 9:40
Sales Calls Or Just Having A Cool Conversations? Outbound Done The Right Way! &Raquo; Mcc John Barrows Artwork 1
Sales calls or just having a cool conversations? Outbound done the right way!

During your sales calls, are you giving it the hard sell? Stop! "I hear a lot of sales influencers kind of talking about, oh, just have a conversation and don't use tactic. You don't need to use a tac…

During your sales ca…

During your sales calls, are you giving it the hard sell? Stop! "I hear a lot of sales influencers kind of talking about, oh, just have a conversation and don't use tactic. You don't need to use a tactic. I wish that, Wendy, I could call you and you would just pick up the phone because you figured, oh, who's going to call me today?" John Barrows, Making Conversations Count - November 2022  In an area with expensive internet? Here's a lower bandwidth version for you Here's a written to be read transcript Sales calls get a bad rap from people that largely don't understand them. Or how to make…

Listen · 47:40
How Are Your Live Chat Conversations Going? &Raquo; Mcc Lux Narayan Artwork
How are your live chat conversations going?

Carrying On The Conversation about getting attention  that Wendy had with Lux Narayan Are you struggling to keep up with the chat in your live streams? We hope you managed to catch the most recent ep…

Carrying On The Conv…

Carrying On The Conversation about getting attention  that Wendy had with Lux Narayan Are you struggling to keep up with the chat in your live streams? We hope you managed to catch the most recent episode of "Making Conversations Count" in which Wendy spoke with Lux Narayan all about getting on top of the conversations in a live stream! In this bonus episode, Wendy and Neal discuss takeaways from the recent episode.  If you haven't yet heard it, drop everything, and click the episode link above to listen to it, before you listen to this bonus one! "Making Conversations Count" is an award-no…

Listen · 7:41
How Are You Structuring Your Live Chat? Are You Using A Name, Place, Animal Or Thing? &Raquo; Mcc Lux Narayan Artwork 1
How are you structuring your live chat? Are you using a name, place, animal or thing?

Are you giving your live chat the correct structure? "So our plan is we change these live streams from a current scenario where 95% of the people are ignored to one where 95% of the people will be inc…

Are you giving your …

Are you giving your live chat the correct structure? "So our plan is we change these live streams from a current scenario where 95% of the people are ignored to one where 95% of the people will be included. Where if someone has an answer to how are you feeling today? That answer is not going to be lost among 998 other people chatting the same thing." Lux Narayan, Making Conversations Count - October 2022  In an area with expensive internet? Here's a lower bandwidth version for you Here's a written to be read transcript Live chat. What a nightmare it can be. And if the pandemic has taught us…

Listen · 45:30
How'S The Attention Getting...errrr...going? &Raquo; Mcc John Follis Artwork
How's the attention getting…errrr…going?

Carrying On The Conversation about getting attention  that Wendy had with John Follis So what's your platform? What's your content poison? 10 seconds? 20 seconds?... We hope you managed to catch the …

Carrying On The Conv…

Carrying On The Conversation about getting attention  that Wendy had with John Follis So what's your platform? What's your content poison? 10 seconds? 20 seconds?... We hope you managed to catch the most recent episode of "Making Conversations Count" in which Wendy spoke with John Follis all about getting attention for your brand! In this bonus episode, Wendy and Neal discuss takeaways from the recent episode.  If you haven't yet heard it, drop everything, and click the episode link above to listen to it, before you listen to this bonus one! "Making Conversations Count" is an award-nominate…

Listen · 7:30

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