I'm reflecting on why “handling objections” might not be the best approach in sales.

🔍 Rethink Objections:
Instead of seeing objections as hurdles to overcome, we should focus on understanding and empathizing with our clients. True relationship selling isn't about dismissing concerns with rehearsed responses; it's about genuinely connecting and addressing those concerns with empathy.

🤝 Build Trust:
When faced with concerns like high pricing or past bad experiences, listen more and respond less. Ask probing questions to understand the root of their concerns and respond thoughtfully.

🔄 Change Your Approach:
Pause before responding to objections. This shows you care and are reflecting on what's being said, which helps build trust and fosters a stronger relationship.

🌟 Takeaway:
Sales should prioritize service. By shifting from overcoming objections to empathizing, we create deeper connections and more successful outcomes. Serve first, selling will follow!

Connect with me: 

LinkedIn
https://sellingwithdignity.com/

Join my Facebook Group: 

https://www.facebook.com/groups/sellingwithdignity

Most Recent Episodes

November 1, 2024

Ep 184 | Beyond the Boardroom: Personal Passions that Drive Professional Engagements

 I discovered the power of asking, "What are you passionate about?" at a networking event. This simple question transformed our interactions and highlighted the unique stories behind the...

Listen · 6:08

October 28, 2024

Ep 183 | The Art of Unsticking: Dignified Sales Strategies for Success with James Muir

 Explore "The Art of Unsticking: Dignified Sales Strategies for Success" in this enlightening podcast episode featuring James Muir, acclaimed author of Unsticking Deals and The Perfect Close. Dive...

Listen · 56:45

October 25, 2024

Ep 182 | The power of pausing in sales.

🔊 Quick to Listen, Slow to Respond:Rushing to reply can make us seem eager, but true understanding requires a moment of reflection. Inspired by Brian Tracy, I've learned that a pause can...

Listen · 4:27

Load More Episodes

Harry Spaight Founder of Selling With Dignity

Harry Spaight is a leading keynote speaker, author, and sales consultant who has achieved remarkable success in sales. With over 20 years of experience in hypercompetitive sales environments, Harry has sold and led teams to tens of millions in sales. Coupled with his experience as a former missionary, Harry has a unique perspective on how to sell without being pushy.

Harry works with individuals and businesses who want to step up their sales, so they can thrive.
He is the author of “Selling with Dignity” and is the host of the “Sales Made Easy” podcast.