Introduction The service industry is often fast paced, with new clients always emerging on the scene, sometimes in a blink of an eye. When you choose to build your business in the service industry, you must be ready to meet all client demands, however over a long period of time this can take a toll […]
Here is the scenario: life throws you a curve ball. Things don’t go your way. You suffer an embarrassing moment in front of colleagues, your spouse or your kids. What are your responses? Yes, I believe there are more than one. I mean responses that are immediate, near term, long term and for life. How […]
Picture Credit Creating a workplace that embraces diversity and inclusion is no longer just a ‘nice-to-have’—it’s a business imperative. Organizations that prioritize diversity, equity, and inclusion (DEI) see improvements in innovation, employee satisfaction, and even profitability. But building an inclusive workplace takes more than good intentions—it requires a sustained, actionable approach. This blog will guide […]
Dear Tribe,Interesting articles are something people love to get and I love to give. Here is one I think you will enjoy. This note came from a coaching colleague of mine. It asks a key question about behavioral change and gives an intuitive way to explain the leadership growth process to executives. Enjoy! Doug […]
The modern workplace is evolving at an unprecedented rate, with the rise of hybrid work models as the new norm. In this fast-changing environment, businesses are struggling to meet the needs of a new generation of workers—Gen Z. Unlike the previous generations, Gen Z employees demand more than just a paycheck; they seek authenticity, flexibility, […]
When trying to coach leadership, there is one word picture that does so much more than all the others. That picture is golf. Those of you might ‘hate golf’ or don’t know much about it, please stay with me. The game of golf is a collection of challenges intentionally designed to test your skills. In a standard round […]
With so many of us confined to limited movement during the coronavirus pandemic, I’ve been touching base (OK touching is a bad word) with colleagues, clients and close friends. The gist of the discussions have to do with “what do we do now?” An old title from my archives came to mind. I thought I’d […]
“The Emperor’s New Clothes” is a short story written by Danish author Hans Christian Andersen. It is about two weavers who promise an emperor a new suit of clothes that they say is invisible to those who are unfit for their positions, untrained, or incompetent. In reality, the tailors make no new clothes at all. Instead, they make everyone believe […]
A leader is only as strong as the team behind them. This adage has never rung truer than in today’s complex and rapidly changing business landscape. In a world characterized by ambiguity, uncertainty, volatility, and complexity (often referred to as VUCA), the ability to inspire, motivate, and develop others is no longer a luxury but […]
Business leaders know the challenge it can be to lead change. When there is a new announcement about something changing, you can often hear the groans that arise. Work teams of all kinds resist change. Understanding ways to overcome the resistance can be a leader’ s best answer in times of change. As I’ve mentioned […]
