Efficient vs. Effective – How Personalization Changes Everything in Sales + Marketing with Scott Russell, Partner at Russell and Russell Consulting
- Efficient vs. Effective - How Personalization Changes Everything in Sales + Marketing with Scott Russell, Partner at Russell and Russell Consulting Whitney Lee 31:35
What does it take to stand out in a crowded, ever-evolving market? In this episode, Whitney Lee sits down with Scott Russell, a luxury hospitality veteran turned entrepreneur, who spills the secrets of navigating one of the most competitive industries out there. From his corporate days at the Ritz Carlton to building his own consulting and sales training business, Scott shares the bold moves and creative strategies that helped him thrive—especially during the uncertainty of the COVID-19 pandemic.
You’ll hear how Scott mastered the art of differentiation and personalization, why effective communication trumps efficiency, and how storytelling can transform a brand. Plus, he breaks down the powerful partnership between sales and marketing and reveals how adapting quickly can lead to game-changing innovations.
Looking to find out what really matters in business, how to build lasting client trust, and what leadership looks like in action? You’re in the right place. Tune in for an episode packed with practical takeaways and expert insights from Scott—and find out how collaboration can unlock your next big success!
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