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Yvonne Jones Customer Relations Specialist

Yvonne A Jones is a wife, mother, and grandmother and at 52 years of age she handed in her resignation and walked away from Corporate America to start her own business full-time.

She is a Personal Business Coach | Relationship Marketing Strategist| Amazon Best-Selling Author| International Speaker. She is the Founder of the 50 and Wiser Community on Facebook – a Group of women who want to DO more, GIVE more, and BE more.

She was listed on HuffingtonPost.com as one of the “Top 100 Most Social Customer Service Pros on Twitter” and on GetApp.com: “One of the Top 15 Most Influential Customer Service Experts to Follow on Twitter.” Yvonne’s mantra: “Focus on relationships; the money will follow.

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The Resilient Entrepreneur’s Toolkit: Insights from Dolly Parton and Beyond

Most of us have experienced challenges in our lives that called for Resilience. So, we could rightly think of ourselves as resilient entrepreneurs. Do you ever wonder what it takes to bounce back from…

Most of us have expe…

Most of us have experienced challenges in our lives that called for Resilience. So, we could rightly think of ourselves as resilient entrepreneurs. Do you ever wonder what it takes to bounce back from life’s toughest moments? Think about it for a moment. When you hear ‘resilient entrepreneur,’ whose story resonates with you? Perhaps it’s the perseverance of Albert Einstein, who, despite initial academic setbacks, revolutionized our understanding of the universe with his theory of relativity. Or maybe it’s James Dyson, whose relentless experimentation led to the creation of the iconic…

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Management of Time or Management of Self: Simplified Insights

For small business owners and entrepreneurs, good Time Management is key. It’s different from being an employee because you’re the one who must make sure you use your time well. Making the Most of…

For small business o…

For small business owners and entrepreneurs, good Time Management is key. It’s different from being an employee because you’re the one who must make sure you use your time well. Making the Most of Your Time Have you ever said, “I wish I had more time,” or “I can’t find the time”? We all say things like this, but we don’t often stop to think about it. We all have the same 24 hours each day. So, what makes some people get more done than others? It’s all about how you use your time. The Bureau of Labor Statistics says that on average, people spend about 5 hours a day on fun stu…

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Creating Better Online Habits for a More Productive Day

Creating better online habits can transform your day, especially if you’re entering into the world of online entrepreneurship. Before I ventured into my online business, I had the structure of corpo…

Creating better onli…

Creating better online habits can transform your day, especially if you’re entering into the world of online entrepreneurship. Before I ventured into my online business, I had the structure of corporate life to guide me. I knew exactly what was expected each day. However, stepping into the online world, I faced a whole new set of challenges. Maximize Your Productive Day with Better Online Habits Initially, my enthusiasm to learn everything about the online business world led me to invest in numerous products and courses, all promising to be the ultimate solution. Soon, I realized this approa…

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Cultivating Resilience: Essential for Entrepreneurs

“Do not judge me by my success, judge me by how many times I fell down and got back up again.” ~ Nelson Mandela Being resilient isn’t just about hanging in there or enduring; it’s about comi…

“Do not judge me b…

“Do not judge me by my success, judge me by how many times I fell down and got back up again.” ~ Nelson Mandela Being resilient isn’t just about hanging in there or enduring; it’s about coming back even stronger after a setback. It’s a lot like farming. A farmer prepares the soil, plants seeds, and waters them. Then he waits patiently for the seeds to grow. Just as this process takes time and attention, so does cultivating Resilience. As a small business owner, I can attest to the unexpected challenges, setbacks, and even failures that dot the entrepreneurial path. Maybe you’ve…

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Fuel Your Passion: Online Business Ideas from Home

Finding the perfect online business idea to work from home can feel daunting, whether you’re a complete beginner to online marketing or a seasoned business owner reconsidering your current path. You…

Finding the perfect …

Finding the perfect online business idea to work from home can feel daunting, whether you’re a complete beginner to online marketing or a seasoned business owner reconsidering your current path. You will find some excellent ideas in this article if you’re looking for opportunities that offer both satisfaction and fulfillment. What Does Passion Have to Do with It? Before we jump into online business ideas, it’s essential to understand the role of passion. It’s not just about seeking the quickest way to earn money. As highlighted by Dave Kerpen in the Huffington Post, passion gives us th…

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How to Use Effective Communication Skills to Build Profitable Relationships: Yvonne A. Jones

Discover the three fundamental aspects of successful communication – Active Listening, Empathy, Rapport Building, and Asking Questions – and learn how they can help you grow your business and all…

Discover the three f…

Discover the three fundamental aspects of successful communication – Active Listening, Empathy, Rapport Building, and Asking Questions – and learn how they can help you grow your business and allow you to nurture relationships. Through good and bad examples, as well as practical tips for improvement, this presentation offers valuable insights to revolutionize the way you connect with others. If building profitable relationships with clients and customers, colleagues, and peers is important to you, listen or watch this podcast for simple, yet strategic ways, you can enhance your communicat…

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Building Profitable Relationships with Organizations and Communities – Dr. Patricia Rogers

Dr. Patricia Rogers is the CEO of Unity In Service, Inc., a retired Corrections Lieutenant who completed twenty-nine (29) years in law enforcement, trained thousands of employees to excel in their car…

Dr. Patricia Rogers …

Dr. Patricia Rogers is the CEO of Unity In Service, Inc., a retired Corrections Lieutenant who completed twenty-nine (29) years in law enforcement, trained thousands of employees to excel in their careers, and completed twelve years (12) years in the US Army. She is a graduate of St. Thomas University. Dr. Rogers discovered her gifts, & talents, and turned them into a business. She has positioned herself as a Visibility Strategist | Business Consultant | 2x Winning International Public Speaker | International Best-Selling Author & Virtual Event Coordinator and podcast Interview Host. Her “In…

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Building Profitable Relationships with Clients and Customers: Dortha Hise

In this insightful conversation between Yvonne A Jones and Dortha Hise, Dortha, a successful solopreneur shares valuable lessons learned from her experience in building her own profitable business in …

In this insightful c…

In this insightful conversation between Yvonne A Jones and Dortha Hise, Dortha, a successful solopreneur shares valuable lessons learned from her experience in building her own profitable business in network marketing. The discussion focuses on the importance of building relationships, both with customers and with mentors or coaches who can help you reach your goals. Dortha also emphasizes the power of community and accountability in supporting entrepreneurial growth. Throughout the conversation, Dortha provides practical tips and personal anecdotes to illustrate her points. She discusses th…

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Building Profitable Relationships with Customers and Collaborative Partners

Yvonne A Jones interviewed Shara Lewis-Campbell of Beauty and the Beast Publishing. Shara explained that to her customer relationship marketing means creating a legacy. She and her partner accomplish …

Yvonne A Jones inter…

Yvonne A Jones interviewed Shara Lewis-Campbell of Beauty and the Beast Publishing. Shara explained that to her customer relationship marketing means creating a legacy. She and her partner accomplish this by focusing on the underserved community and assisting them in creating a legacy so that their voices are heard. Shara attributes much of her success to the collaboration between her business partner and herself, who is located in the United States, while she is based in the United Kingdom. They also have teams in both countries. Beauty and the Beast Publishing goes beyond publishing books an…

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Building Profitable Relationships: Growing Your Business through Meaningful Connections

https://50andwisercoaching.com - Building Profitable Relationships: my guest is Wendi Hatton What does playing the clarinet in an orchestra and Coaching have in common? In this episode of the Buildin…

https://50andwiserco…

https://50andwisercoaching.com - Building Profitable Relationships: my guest is Wendi Hatton What does playing the clarinet in an orchestra and Coaching have in common? In this episode of the Building Profitable Relationships podcast, host Yvonne A. Jones interviews Wendy Houghton, a clarinetist and coach, about her approach to relationship building and her top tips for growing a business through strong relationships. Here are the key points discussed: Wendy emphasizes the importance of relationships in both her music and Coaching businesses. Whether it's musicians in an orchestra or clients…

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Building Profitable Relationships through Personalized Experiences

https://50andwisercoaching.com/ In the podcast episode titled "Going Beyond the Transaction: 5 Principles Every Business Owner Must Incorporate in Their Business," hosted by Yvonne A Jones, …

https://50andwiserco…

https://50andwisercoaching.com/ In the podcast episode titled "Going Beyond the Transaction: 5 Principles Every Business Owner Must Incorporate in Their Business," hosted by Yvonne A Jones, she emphasizes the importance of prioritizing relationships over immediate financial gains. She shares her personal mantra, "Focus on Relationships; the Money will Follow," and aligns it with a quote from Harold Geneen, former president of ITT Corporation. Yvonne underlines that the 'experience' in business is defined by the customer journey, extending from their first contact with the …

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Building Profitable Relationships with Dignified Sales Conversations

https://50andwisercoaching.com/ Podcast "Building Profitable Relationships with Dignified Sales Conversations" with Yvonne A Jones and Harry Spaight. In this enlightening YouTube video, we …

https://50andwiserco…

https://50andwisercoaching.com/ Podcast "Building Profitable Relationships with Dignified Sales Conversations" with Yvonne A Jones and Harry Spaight. In this enlightening YouTube video, we delve into the art of relationship building in the business world. Join us as we explore valuable insights and practical strategies shared by renowned sales expert, Harry, and experienced business coach, Yvonne A Jones. In the first segment, Harry emphasizes the importance of intentional listening and allowing silence to foster meaningful connections. By truly understanding the needs and concern…

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Taking the Lead in Building Relationships

https://50andwisercoaching.com/ In this episode of "Building Profitable Relationships," Yvonne welcomes her guest, Arthur Tassinello, an author, consultant, counselor, and advocate. Arthur …

https://50andwiserco…

https://50andwisercoaching.com/ In this episode of "Building Profitable Relationships," Yvonne welcomes her guest, Arthur Tassinello, an author, consultant, counselor, and advocate. Arthur shares his experiences and insights on building strong relationships in business and life. As an entrepreneur with a diverse background in 24 different businesses, Arthur believes in seeking new challenges and constantly expanding his knowledge and interests. Arthur emphasizes the importance of self-reflection and understanding oneself to build successful relationships. He admits that personal re…

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Building Profitable Relationships With Clients and Network

https://50andwisercoaching.com/ Podcast "Building Profitable Relationships With Clients and Network" with Yvonne A Jones and Linda Duong. In this podcast episode of Building Profitable Rela…

https://50andwiserco…

https://50andwisercoaching.com/ Podcast "Building Profitable Relationships With Clients and Network" with Yvonne A Jones and Linda Duong. In this podcast episode of Building Profitable Relationships, host Yvonne A Jones interviews Linda Duong, a seasoned entrepreneur, coach, author, and founder of Link Coaching and Three Hearts. Linda shares her approach to building strong relationships and offers tips for growing a business and brand through these connections. Linda emphasizes the importance of authenticity, love, and connection in all aspects of life. By treating each other with …

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How to Nurture Customers and Increase Retention

https://50andwisercoaching.com/ In this episode of the Building Profitable Relationships podcast, Yvonne A Jones, Founder and Podcast Host, discusses the Nurture Pillar, which is part of her 3-Pillar …

https://50andwiserco…

https://50andwisercoaching.com/ In this episode of the Building Profitable Relationships podcast, Yvonne A Jones, Founder and Podcast Host, discusses the Nurture Pillar, which is part of her 3-Pillar System for creating strong customer relationships. The Nurture Pillar focuses on fostering trust, loyalty, and engagement with clients and customers, with the aim of strengthening relationships, encouraging repeat business, generating referrals, and enhancing brand reputation. The episode covers the importance of nurturing relationships, citing a study by Harvard Business Review which states that…

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Building Profitable Relationships Through Networking and Communities

https://50andwisercoaching.com Podcast with Yvonne A. Jones and Bianca Moreiras: Building Profitable Relationships Through Networking and Communities In this conversation between Yvonne A Jones and B…

https://50andwiserco…

https://50andwisercoaching.com Podcast with Yvonne A. Jones and Bianca Moreiras: Building Profitable Relationships Through Networking and Communities In this conversation between Yvonne A Jones and Bianca Moreiras, they discuss the importance of building relationships in business. Bianca emphasizes that networking isn't just about collecting business cards, but rather connecting with a few people each time and building a strong relationship with them. She suggests that starting with your warm market, such as friends and family, is a great way to get started in business as they may become your…

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Building Profitable Relationships with Clients

https://50andwisercoaching.com - "Building Profitable Relationships with Clients" podcast episode features an interview with Christine Cattaggio, a life transition coach, who shares her insi…

https://50andwiserco…

https://50andwisercoaching.com - "Building Profitable Relationships with Clients" podcast episode features an interview with Christine Cattaggio, a life transition coach, who shares her insights on building strong relationships with clients and partners. Christine emphasizes the importance of understanding others' needs and meeting them where they are at. She suggests that building and nurturing relationships can be done through simple actions like paying attention to social media, sending an email, or making a phone call. Christine also stresses the value of authenticity, vulnerab…

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Building Profitable Relationships With Clients And Partners

https://50andwisercoaching.com/ Podcast: Building Profitable Relationships With Clients And Partners - In this podcast episode, LaWanna Bradford is interviewed by Yvonne A Jones on the topic of identi…

https://50andwiserco…

https://50andwisercoaching.com/ Podcast: Building Profitable Relationships With Clients And Partners - In this podcast episode, LaWanna Bradford is interviewed by Yvonne A Jones on the topic of identifying and approaching potential joint venture partners to build mutually beneficial relationships, and how building relationships has impacted LaWanna's bottom line. Bradford is the owner of two businesses: a commercial and investment mortgage company called The Bradford Group, and a business management consulting firm called the Bradford Group Consulting. She is passionate about helping women in…

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