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Yvonne Jones Customer Relations Specialist

Yvonne A Jones is a wife, mother, and grandmother and at 52 years of age she handed in her resignation and walked away from Corporate America to start her own business full-time.

She is a Personal Business Coach | Relationship Marketing Strategist| Amazon Best-Selling Author| International Speaker. She is the Founder of the 50 and Wiser Community on Facebook – a Group of women who want to DO more, GIVE more, and BE more.

She was listed on HuffingtonPost.com as one of the “Top 100 Most Social Customer Service Pros on Twitter” and on GetApp.com: “One of the Top 15 Most Influential Customer Service Experts to Follow on Twitter.” Yvonne’s mantra: “Focus on Relationships; the Money will follow.

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Share Your Knowledge and Strengthen Your Brand

Every entrepreneur has something that sets them apart. It may be a perspective shaped through years of experience, a process developed through trial and triumph, or a lesson earned through real-life c…

Every entrepreneur h…

Every entrepreneur has something that sets them apart. It may be a perspective shaped through years of experience, a process developed through trial and triumph, or a lesson earned through real-life challenges. Yet many never fully leverage that Wisdom to strengthen their brand. Information products help bridge that gap. A well-crafted ebook, guide, checklist, or mini training becomes a vessel for your message. It invites people into your world, offers them value before the first conversation, and gives them a meaningful glimpse of how you think, how you teach, and how you support others. And …

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The Secret Behind Profitable Relationships – It’s Not Just About Sales

In today’s episode, I’m sharing how authentic connection, not aggressive sales tactics, lays the foundation for long-term Growth. What You’ll Learn: • Why relationships matter more than transa…

In today’s episode…

In today’s episode, I’m sharing how authentic connection, not aggressive sales tactics, lays the foundation for long-term growth. What You’ll Learn: • Why relationships matter more than transactions • How to build client loyalty through small, thoughtful gestures • The CONNECT Framework for sustainable business growth • A simple relationship-building action you can take today.

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Coaching For Midlife Professionals: Turn Experience Into Opportunity

Have you ever paused midlife and quietly asked yourself: “Is there more I’m meant to do?” For many professionals in their 50s and beyond, that question becomes louder. After years of building ca…

Have you ever paused…

Have you ever paused midlife and quietly asked yourself: “Is there more I’m meant to do?” For many professionals in their 50s and beyond, that question becomes louder. After years of building careers, supporting families, and meeting responsibilities, a growing number of people are feeling called toward something more personal, meaningful, and fulfilling. The good news? It’s not too late. It’s the perfect time. Whether you’re considering launching a business, pivoting careers, or simply redefining what success means for this stage of life, Coaching can be a transformative tool that…

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Coaching For Midlife Professionals: Turn Experience Into Opportunity

Have you ever paused midlife and quietly asked yourself: “Is there more I’m meant to do?” For many professionals in their 50s and beyond, that question becomes louder. After years of building ca…

Have you ever paused…

Have you ever paused midlife and quietly asked yourself: “Is there more I’m meant to do?” For many professionals in their 50s and beyond, that question becomes louder. After years of building careers, supporting families, and meeting responsibilities, a growing number of people are feeling called toward something more personal, meaningful, and fulfilling. The good news? It’s not too late. It’s the perfect time. Whether you’re considering launching a business, pivoting careers, or simply redefining what success means for this stage of life, coaching can be a transformative tool that…

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Building Lasting Customer Relationships: A Holistic Approach

Relationship marketing is one of the most effective ways to connect with your target audience and build lasting customer loyalty. By focusing on building genuine connections, businesses can enhance c…

Relationship marketi…

Relationship marketing is one of the most effective ways to connect with your target audience and build lasting customer loyalty. By focusing on building genuine connections, businesses can enhance customer retention, generate positive reviews, encourage word-of-mouth marketing, and create brand ambassadors. Contents: Customer Loyalty What is Relationship Marketing? Top Tips for Creating Customer Loyalty Want More Profits? Build Better Relationships! Step-by-Step Strategies for Better Customer Relationships Customer Loyalty Customer loyalty is the ongoing preference of customers to en…

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The Resilient Entrepreneur’s Toolkit: Insights from Dolly Parton and Beyond

Most of us have experienced challenges in our lives that called for resilience. So, we could rightly think of ourselves as resilient entrepreneurs. Do you ever wonder what it takes to bounce back from…

Most of us have expe…

Most of us have experienced challenges in our lives that called for resilience. So, we could rightly think of ourselves as resilient entrepreneurs. Do you ever wonder what it takes to bounce back from life’s toughest moments? Think about it for a moment. When you hear ‘resilient entrepreneur,’ whose story resonates with you? Perhaps it’s the perseverance of Albert Einstein, who, despite initial academic setbacks, revolutionized our understanding of the universe with his theory of relativity. Or maybe it’s James Dyson, whose relentless experimentation led to the creation of the iconic…

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Management of Time or Management of Self: Simplified Insights

For small business owners and entrepreneurs, good time management is key. It’s different from being an employee because you’re the one who must make sure you use your time well. Making the Most of…

For small business o…

For small business owners and entrepreneurs, good time management is key. It’s different from being an employee because you’re the one who must make sure you use your time well. Making the Most of Your Time Have you ever said, “I wish I had more time,” or “I can’t find the time”? We all say things like this, but we don’t often stop to think about it. We all have the same 24 hours each day. So, what makes some people get more done than others? It’s all about how you use your time. The Bureau of Labor Statistics says that on average, people spend about 5 hours a day on fun stu…

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Creating Better Online Habits for a More Productive Day

Creating better online habits can transform your day, especially if you’re entering into the world of online entrepreneurship. Before I ventured into my online business, I had the structure of corpo…

Creating better onli…

Creating better online habits can transform your day, especially if you’re entering into the world of online entrepreneurship. Before I ventured into my online business, I had the structure of corporate life to guide me. I knew exactly what was expected each day. However, stepping into the online world, I faced a whole new set of challenges. Maximize Your Productive Day with Better Online Habits Initially, my enthusiasm to learn everything about the online business world led me to invest in numerous products and courses, all promising to be the ultimate solution. Soon, I realized this approa…

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Cultivating Resilience: Essential for Entrepreneurs

“Do not judge me by my success, judge me by how many times I fell down and got back up again.” ~ Nelson Mandela Being resilient isn’t just about hanging in there or enduring; it’s about comi…

“Do not judge me b…

“Do not judge me by my success, judge me by how many times I fell down and got back up again.” ~ Nelson Mandela Being resilient isn’t just about hanging in there or enduring; it’s about coming back even stronger after a setback. It’s a lot like farming. A farmer prepares the soil, plants seeds, and waters them. Then he waits patiently for the seeds to grow. Just as this process takes time and attention, so does cultivating resilience. As a small business owner, I can attest to the unexpected challenges, setbacks, and even failures that dot the entrepreneurial path. Maybe you’ve…

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Fuel Your Passion: Online Business Ideas from Home

Finding the perfect online business idea to work from home can feel daunting, whether you’re a complete beginner to online marketing or a seasoned business owner reconsidering your current path. You…

Finding the perfect …

Finding the perfect online business idea to work from home can feel daunting, whether you’re a complete beginner to online marketing or a seasoned business owner reconsidering your current path. You will find some excellent ideas in this article if you’re looking for opportunities that offer both satisfaction and fulfillment. What Does Passion Have to Do with It? Before we jump into online business ideas, it’s essential to understand the role of passion. It’s not just about seeking the quickest way to earn money. As highlighted by Dave Kerpen in the Huffington Post, passion gives us th…

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How to Use Effective Communication Skills to Build Profitable Relationships: Yvonne A. Jones

Discover the three fundamental aspects of successful communication – Active Listening, Empathy, Rapport Building, and Asking Questions – and learn how they can help you grow your business and all…

Discover the three f…

Discover the three fundamental aspects of successful communication – Active Listening, Empathy, Rapport Building, and Asking Questions – and learn how they can help you grow your business and allow you to nurture relationships. Through good and bad examples, as well as practical tips for improvement, this presentation offers valuable insights to revolutionize the way you connect with others. If building profitable relationships with clients and customers, colleagues, and peers is important to you, listen or watch this podcast for simple, yet strategic ways, you can enhance your communicat…

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Building Profitable Relationships with Organizations and Communities – Dr. Patricia Rogers

Dr. Patricia Rogers is the CEO of Unity In Service, Inc., a retired Corrections Lieutenant who completed twenty-nine (29) years in law enforcement, trained thousands of employees to excel in their car…

Dr. Patricia Rogers …

Dr. Patricia Rogers is the CEO of Unity In Service, Inc., a retired Corrections Lieutenant who completed twenty-nine (29) years in law enforcement, trained thousands of employees to excel in their careers, and completed twelve years (12) years in the US Army. She is a graduate of St. Thomas University. Dr. Rogers discovered her gifts, & talents, and turned them into a business. She has positioned herself as a Visibility Strategist | Business Consultant | 2x Winning International Public Speaker | International Best-Selling Author & Virtual Event Coordinator and podcast Interview Host. Her “In…

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