Posts Tagged With ‘ emotional-intelligence ’

Anyone need a newspaper from 2019? Where do you sit on the minimalist vs hoarding spectrum? I am firmly a person who holds onto items and takes the philosophy of “if it still has some utility, then why throw it out?” [my siblings may tell you that is because I’m a cheapskate but don’t listen to them 🤣] Recently however (as some of you may know), I moved flats and that led to a downsizing of space so it very much challenged the above philosophy. I had to look at each and every item in my flat critically to determine whether it had sufficient utility to make the move with me. As I moved... Continue Reading

The source of so much pleasure and pain The title of this week’s blog could easily be “How life is just a series of challenges for you to overcome”. As you can work out from the title, I’ve had a deeply frustrating week being completely disconnected from all forms of the internet. Yep, you read that right, no internet at home, no internet at work (because work is home) and no internet on my phone when out and about (the near perfect storm). Before I get to how this came about let me mix things up and outline from the start the top 8 lessons I’ve taken from this incident Having limited... Continue Reading

That reminds me, it’s time for my monthly manicure This is a reprint of a classic blog that I wrote in September 2019 when I first started my company Shiageto Consulting. Enjoy! Why have I written this follow up article on EQ? In my previous article I tried to articulate what EQ was and why it was a critical element of success. I was amazed at the level of response I got and some great questions about how necessary it really is to business when surely having a clear plan, good processes and competent individuals should be enough. I wholeheartedly disagree with this and have seen many, many... Continue Reading

What do you do when you bump into a former acquaintance? Are you a warm greeter, a civil chatter or an avoider? Ready or not, here I come… This is a reprint of a classic blog that I wrote in February 2020 when I first started my company Shiageto Consulting. Enjoy! It happens to us all; on the tube, at a new client’s offices, in a coffee shop, at an art gallery, even in a foreign city; it can be anywhere. If you’ve been working a while then odds are you’ve worked with quite a few people over the years and you’re bound to bump into some of them now and then. It doesn’t just have to... Continue Reading

Is this conversation going well I wonder? This is a reprint of a classic blog that I wrote in September 2019 when I first started my company Shiageto Consulting. Enjoy! I’m sure there is a formal definition of EQ somewhere out there on the internet or in the vast chamber of some renowned centre of academia but I’ll leave them there for now. What do we, at Shiageto Consulting, mean when we talk about EQ? We should probably give a bit of a definition considering that it’s one of the bedrocks of the services we provide… Well, for us, it’s that hidden element that sets the great from the... Continue Reading

Look at those beautifully manicured nails This is a reprint of a classic blog that I wrote in February 2020 when I first started my company Shiageto Consulting. Enjoy! Did you know that the humble phone call is dying at a rate of c.2.5% fewer phone calls each year in the UK? This is particularly marked for a certain demographic; a 2018 study found that 25% of people had not made a single call from their mobile phone in the previous year. I mean, I like a gif or a text like the next person but no calls whatsoever?? Wow!! I must admit, I used to be a person who hated the thought of having to call... Continue Reading

I’d never even heard of the word lanyard until I got into facilitating For those of you that follow my blogs or have watched my business grow, you’ll know that I love facilitating. Every month, I jet around the globe facilitating different groups; I also facilitate a lot virtually (which is a different skill entirely and something we actually teach too). I run strategy development sessions with tech start-up teams, war gaming sessions with consumer products behemoths, problem solving sessions with energy companies, team bonding sessions with media agencies, pre-mortems with banks, board... Continue Reading

London is very pretty from the air It definitely feels like we’re “back to normal” as far as being in the office is concerned and for me, and Shiageto Consulting, this means back to incorporating a fair bit of travel to spend time with clients. Whilst we perfected how to facilitate and train remotely during Covid [I should say that this is no mean feat and worth a blog on its own; suffice to say clients have been very impressed with how we can galvanise teams over Zoom/Teams and it even opened up a new offering where we would train leaders how to make remote sessions super effective],... Continue Reading

Lightning rods and speed bumps — 2 fantastic facilitation techniques Count the seconds until the thunder This is a reprint of a classic blog that I wrote in November 2019 when I first started my company Shiageto Consulting. Enjoy! I must confess something: I love ice breakers, energisers and anything different that jolts me out of the day-to-day. I know many people will roll their eyes at just the thought of these (be it at work or in their social lives) but I don’t care. Only recently a colleague told me: “I hate icebreakers, they must be the most cringe-worthy thing to happen to... Continue Reading

Here’s the scenario: life throws you a curve ball. Things don’t go your way. You suffer an embarrassing moment in front of colleagues, your spouse or your kids. You lose the deal, the game, the promotion, or the moment. The other guy wins. You failed. What are your responses? Yes, I believe there is more than one. Of course, you’ll have an immediate response. However, the sting of losing can linger near term, long term and for life. How do you react? I’ve certainly lost out a few times. It’s a natural part of a competitive commerce model. The chance to win or lose is all around us. The... Continue Reading