How to Use Your Business Numbers to Achieve Success

“Do you know your numbers? Do you know what a customer costs? Do you know what it costs to get a customer? Do you know what you make from a customer? What’s the end cost? How much new business do you want or need? How much capacity have you got? If you know how much Money you need to make and how much it will cost you, you’ll also need to know how much time you’re going to need to dedicate to that.” – Wendy Harris, Making Conversations Count – June 2023 

If you’re feeling overwhelmed and uncertain when it comes to understanding your business numbers, constantly second-guessing your financial decisions and lacking confidence in setting realistic targets, then you are not alone!

Many small business owners struggle with these challenges, often resulting in missed opportunities and poor financial performance.

Instead of achieving the desired result of informed financial decisions and setting realistic targets, they may be experiencing financial Stress, making uninformed decisions, and missing out on Growth potential.

But fear not, there are practical steps and strategies that can empower small business owners to conquer their financial management challenges and achieve success.

You’ll learn…

• Grasp the key to overwhelming success by truly understanding your business metrics.
• Decode the hidden technique of calculating customer acquisition costs and profits for a thriving business.
• Get acquainted with the art of setting financial and time-related targets which manifest into reality.
• Learn innovative techniques to research and attract potential customers all whilst improving your bottom line.
• Become proficient in testing and measuring a variety of customer conversion strategies to boost your outreach.

What IS Making Conversations Count?

“Making Conversations Count” is a podcast from telemarketing and communication trainer Wendy Harris.

In it, she shares how to use conversation to build Relationships in business.

Missed our previous episodes?

You can catch up with any of the other guests we’ve been making conversations count with, here:

https://makingconversationscount.com/episodes/

Listen to Making Conversations Count

On your mobile device? Hear the conversations in your favourite platform (Apple or Spotify etc) here:

https://makingconversationscount.studio/listen

Most Recent Episodes

December 8, 2023

Elton John beats the Arctic Monkeys in a battle of the bands: Making Conversations about magic in marketing Count!

The Magic of Authentic Marketing: with TV magician Ben HanlinIn this episode, I, Wendy Harris, am talking to magician, comedian, TV presenter and now marketing agency owner, Ben Hanlin to discuss...

Listen · 26:38

October 25, 2023

The art of standing out in business and discovering your USP: Making Conversations about unique offerings Count

Got your unique offering nailed? How important is it for businesses to have a unique selling proposition (USP)? In the world of business, standing out from the competition is crucial. But what truly...

Listen · 22:25

September 27, 2023

Making Conversations about sales process Count! Secrets of a highly effective sales process.

Sales process mastery and approaching your outbound correctly Welcome back to another episode of "Making Conversations Count" and in this episode, host Wendy Harris is going solo, bringing you a...

Listen · 35:35

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Wendy Harris Making Conversations Count Podcast

What can I tell you about me?! I'm very good at getting other people to talk about themselves. Having been in the sales arena for over 3 decades, my skillset has developed to enable others to introduce their services to other businesses. Talking about myself always feels odd.

But here goes. I've made over 2 million phone calls in my career, helped 1000's people pick up the phone and have better conversations which has leaked into life in general, I've created billions of £££'s in opportunities to do business.

I love nothing more than listening to other people's stories and gently guiding people to share their insights with others.

Whenever I'm in training it's always interactive and fun. I truly believe we learn by being involved.

It's why I started my podcast, to share these stories and be helpful to the business community. I also wrote a book with many of my training exercises in it for those starting out as the demands of your cash flow when you get going mean there's often a wheel not oiled as it should be.

For me, conversations is where it all happens.