“I’m sorry. So Sorry. Please accept my apology. I know I was wrong, But I was too blind to see.” (1960 #1 hit by fifteen-year-old Brenda Lee, written by Dub Albrittin and Ronnie Self.) “I am a terrible person!” The clocks changed last night and I awoke at 3:00 a.m. (old time), thinking about all […]

“I’m sorry. So Sorry. Please accept my apology. I know I was wrong, But I was too blind to see.” (1960 #1 hit by fifteen-year-old Brenda Lee, written by Dub Albrittin and Ronnie Self.) “I am a terrible person!” The clocks changed last night and I awoke at 3:00 a.m. (old time), thinking about all […]

“I am the Scourge of God!  If you had not committed great sins, God would not have sent a punishment like me among you.” Bellowed Genghis Khan from horseback outside the sacred Mosque of Bukhara, moments before he ordered the wealthy town elders to surrender gold and jewels, razed their homes and slaughtered them, leaving […]

I’ve been thinking about Shakespeare’s play Hamlet recently. Though I trained as an actor, I never played Hamlet. Hamlet is a young prince of Denmark, grieving the loss of his father, and feeling vaguely uneasy about the fact that his mother married his uncle Claudius so soon after his father’s death. “Thrift, thrift, Horatio. The […]

“Business is NOT a democracy!” The CEO had raised his voice. I wouldn’t have said he was actually yelling, but his face was a darker shade tending toward red, and he was definitely speaking louder than he had been moments before. My colleague, a consulting partner, was explaining that there was considerable disagreement with his […]

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“People say I should have known. Maybe. There was that thing at the holiday party, but he was really drunk. The girl was drunk too, by the way. And anyway everybody agreed to drop it and she got another job soon after, so everything worked out. “He was such a sick programmer, I mean, really […]

Here, in the United States of America, we just had the quadrennial shouting match we call our presidential elections. We are a very divided country. We have been divided since our founding according to how much government we want and where the locus of power should reside, federal, state, or local. Now we are also […]

Alan Culler and I are comfortable calling ourselves “old sales guys.”  Recently, we each watched a video where a consultant described how a company could connect with its customers using information that they already had, “personalizing” the customer experience. The young man wasn’t a great presenter, but there was nothing wrong with the content he […]

“A woodworker must “apply a thousand skills” to find the ideal use for each piece of wood, respecting the “soul of the tree” and shaping it to realize its true potential”   George Nakashima, architect, artist, builder of beautiful wood furniture worked until his nineties. Now his children carry on his craft. In the fourteenth […]