Beyond Transactions: Uncover the Overlooked Aspects of Banking to Safeguard Your Finances You likely ponder your banking just when you take care of bills on the web or go to the ATM, yet this may not be anywhere close to sufficient thought to try not to commit a few expensive errors. What you don’t have the foggiest idea or haven’t focused on can eat into your investment funds or create monetary issues that are smarter to stay away from. Kimberlie McGee, who works as the head teller at Addition Financial Credit Union in Florida, and Sherry Dvorak, who works as a teller and is the manager of... Continue Reading
Posts Tagged With ‘ customer service ’
Maryland, a state of the USA, has decided to redesign its Case Search website to keep up with the latest technology trends. The Maryland judiciary has taken this step to stay committed and updated with the coming-of-age trends in technology. The case search includes case information from all over Maryland Court case management systems. The Case Search The website provides access to information from Maryland case records which are given in the Maryland Rules on Access to Court Records. The Case Search was introduced in 2006, to make the information easily available for the users which they earlier... Continue Reading
Equity’s Bold Fiscal Moves: Slashing Government Expenditures and Unveiling Three New Tax Breaks in 2024 Budget Proposal Making a further declaration on X, previously Twitter, Equity posted: ” We’ve curtailed government expenditures multiple times since I got down to business in 2017, and this year I proposed three extra tax breaks in my spending plan: disposing of the expense on government backed retirement, a childcare tax break, and a development to the Estate exclusion.” West Virginia passed legislation in 2019 to begin gradually eliminating Social Security taxes for single filers with... Continue Reading
Texan Takes On Walmart: Lawsuit Demands $100 Million or a Lifetime of Limitless Shopping A major lawsuit against Walmart was recently filed by a guy in Texas who demanded that the retail giant either pay $100 million or grant him “a long period of free limitless shopping. Walmart Faces Lawsuit Over Alleged Shoplifting Incident: Accusations Include Deceptive Motivation and Infringement of Social Liberties Although the complaint doesn’t get into specifics about what transpired at Walmart, it does state that there was a “deceptive motivation of shoplifting” and “the infringement of social... Continue Reading
www.katharinegiovanni.com I was cleaning up my computer files a while back when I stumbled across an email I received from a good friend of mine. You see, years ago we didn’t have Facebook, so we emailed funny stories to each other during the course of our work day. Here’s what I found in the file… (The author is unknown) During my second month of college, our professor gave us a pop quiz. I was a conscientious student and had breezed through the questions until I read the last one: “What is the first name of the woman who cleans the school?” Surely this was some kind of joke. I had... Continue Reading
In today’s fiercely competitive business landscape, offering a top-notch product or service is just the first step toward success. What truly sets apart thriving businesses from the rest is their ability to deliver exceptional service. Service delivery is not just about meeting customer expectations; it’s about exceeding them. It’s about creating memorable experiences that keep customers coming back for more and spreading the word to others. In this blog post, we’ll explore seven proven strategies to enhance your service delivery and leave a lasting impression on your... Continue Reading
We have studied ways to best serve our customers ad nauseam. We use numerous metrics to gauge customer sentiments. We sit through seminar after seminar to learn the latest tactics to enhance the customer experience and spend thousands of dollars on certification courses signaling to our peers our “expertise”. And countless experts have built impressive careers by writing books, making speeches, and hosting training courses and podcasts. All in the hopes of sharing with others their best theories to separate your business from the competition and to make your customers feel loved and appreciated. But... Continue Reading
Using a customer’s name is a simple yet powerful way to improve their experience with your business. It’s an effective way to make them feel valued and acknowledged, which can lead to increased loyalty and customer satisfaction. When a customer hears their name, it creates a sense of familiarity and personalization. It makes them feel like they’re more than just another faceless customer, and that you appreciate their business. By using the power of a customer’s name, you can also build rapport and establish a connection, which can lead to better communication and understanding between... Continue Reading
We shop at any business for the products or services they offer. Hopefully, their service and price are in line with our expectations too. But does the look of the business matter and can the visual appeal boost the customer experience? Here’s what I mean… The Power of Visual Appeal Many years ago, some themed restaurants like Fridays, for example, thought it was cool to hang all kinds of assorted “junk” on their walls. You’d see sports memorabilia, car signs, farm tools, and I even once saw a 12ft canoe. Now, I have no idea what these items have to do with a restaurant, but I guess... Continue Reading
If you’re in a leadership role, you should know by now that your customers are always evaluating your every move. That’s right, your every move. They’re watching your every decision, every action, and every word. And if you’re not careful, they’ll have no qualms about letting you know when you’ve screwed up. Now, you might be thinking, “But I’m the boss! I call the shots around here!” Well, that might be true, but just because you’re in charge doesn’t mean you can rest on your laurels. In fact, it’s quite the opposite. Your position of power comes with a responsibility... Continue Reading