If you’re in a leadership role, you should know by now that your customers are always evaluating your every move. That’s right, your every move. They’re watching your every decision, every action, and every word. And if you’re not careful, they’ll have no qualms about letting you know when you’ve screwed up. Now, you might […]
In this article, Ernie Martin, author and marketing communications expert, shares eight universal marketing principles that every entrepreneur must know to achieve this. In a recent KAJ Masterclass Live episode, Ernie Martin, author and marketing communications expert, shared his insights on how entrepreneurs and small business owners can make customers love their businesses. Martin is also […]