/*! elementor – v3.17.0 – 08-11-2023 */ .elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block} The Neuroscience of Value Perception: How to Communicate Value Effectively In the competitive landscape of B2B sales, the ability to effectively communicate value can be the deciding factor in winning or losing a deal. Understanding the neuroscience behind value perception […]

Accountability, which is an important element of the workplace, requires both internal control and external support.  In order to achieve peak levels of performance, external accountability is necessary. You will receive many benefits from implementing accountability in your firm; however, we are talking about only 6 benefits of accountability that will accelerate your results. Being… […]

/*! elementor – v3.17.0 – 08-11-2023 */ .elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block} The Science of First Impressions: How Neuroscience Shapes Customer Perceptions in Sales In sales, the saying “You never get a second chance to make a first impression” carries significant weight. First impressions are not just fleeting moments; they can shape […]

Whether navigating tricky conversations or counseling employees through conflict, there are always going to be difficult workplace issues that crop up. How you handle these obstacles will go a long way toward determining the atmosphere of your office.  Will the office be a space where you and your team can speak and work freely, or… […]

/*! elementor – v3.17.0 – 08-11-2023 */ .elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block} Mastering the Art of Relationship Building in Sales In the competitive world of sales, building strong, lasting relationships is not just an advantageous skill—it’s essential for success. Imagine navigating your day, meeting with customers and clients, knowing that each interaction […]

A leader is only as strong as the team behind them. This adage has never rung truer than in today’s complex and rapidly changing business landscape. In a world characterized by ambiguity, uncertainty, volatility, and complexity (often referred to as VUCA), the ability to inspire, motivate, and develop others is no longer a luxury but […]

Every successful entrepreneur knows that a business is only as strong as its people. Surrounding yourself with top-notch “A players” is not just nice to have; it’s a non-negotiable factor for achieving your goals and making a lasting impact. As Jack Welch famously put it,  “If you pick the right people… you almost don’t have… […]

  “Symbols can be so beautiful, sometimes.” ~ Kurt Vonnegut, “Breakfast of Champions” Sandra described the past week of headaches associated with a systems conversion that took place in the call center in which she works as a customer service representative. She outlined the many hiccups and problems they encountered, the way data dropped out […]

Okay, let’s be clear: AI isn’t a magic wand that transforms potential clients into adoring fans who will buy anything you throw at them. People can detect inauthenticity from a mile away. However, leveraging those advanced algorithms and data-crunching capabilities correctly can be a game changer for your firm. It’s about striking the ideal mix… […]

Editor’s Note – I am recycling some old articles that seem to have not lost the meaning. Disregard the time period references. The message still rings true today. As someone who works with business leaders in many different sectors, I’ve paused to reflect on exactly how I feel about the current state of affairs around […]