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Leveraging Emotional Intelligence

  1. Leveraging Emotional Intelligence Diane Helbig 35:32

Welcome to another episode of Accelerate Your Business Growth. I’m your host, Diane Helbig, and today we have a fascinating conversation lined up with Jacquiline Wagner, the founder and president of Wagner HR. Jacquiline, with over 25 years of experience in Employment law, joins us to discuss the critical shifts required in today’s workplace culture.

We delve into how younger generations demand a work environment that prioritizes psychological safety and comfort, and why employers, especially small business owners, must evolve their mindset to avoid negatively impacting employee quality and loyalty. Jacquiline offers her expertise on emotional intelligence (EI)—a pivotal factor in career success—and how it can enhance leadership, reduce litigation risk, and foster a more inclusive and engaging work culture.

Throughout our conversation, we uncover practical strategies for communicating policies, conducting thorough performance evaluations, and integrating DEI and EI standards into professional development. Whether you’re a business owner, manager, or HR professional, this episode provides valuable insights on creating a thriving, modern workplace.

If you are a small business owner or salesperson who struggles with getting the sales results you are looking for, get your copy of Succeed Without Selling today. Learn the importance of Always Be Curious.

Accelerate Your Business Growth is proud to be included on the list of the 45 Best Business Growth Podcasts.

Each episode of this podcast provides insights and Education around topics that are important to you as a business owner or leader. The content comes from people who are experts in their fields and who are interested in helping you be more successful. Whether it’s sales challenges, leadership issues, hiring and talent struggles, marketing, seo, branding, time management, customer service, communication, podcasting, social media, cashflow, or publishing, the best and the brightest join the host, Diane Helbig, for a casual conversation. Discover programs, webinars, services, books, and other podcasts you can tap into for fresh ideas. Be sure to subscribe so you never miss an episode and visit Helbig Enterprises to explore the many ways Diane can help you improve your business outcomes and results.

“I’ve been litigating for 25 years employment matters on the employer side. And without exception, every single time an employee has sued for discrimination, harassment, or retaliation, the impetus of that lawsuit has been that they were poorly led.” Jacquiline Wagner 00:07:58

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Diane Helbig Chief Improvement Catalyzer

Diane Helbig is a business advisor, trainer, award-winning author, speaker, and podcast host. As president of Helbig Enterprises, Diane helps businesses and organizations operate more constructively and profitably.

Diane is passionate about guiding business professionals through the challenges of planning and growing a business. From leadership to strategic planning to sales training, Diane provides her clients with expertise based on over 20 years of business leadership and sales experience.

Diane is the author of Succeed Without Selling, Lemonade Stand Selling, and Expert Insights, and is the host of Accelerate Your Business Growth podcast. Diane is a member of the Newsweek Expert Forum, Ashland University Women in Leadership Advisory Board, and NAWBO.

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