Leveraging Emotional Intelligence
- Leveraging Emotional Intelligence Diane Helbig 35:32
Welcome to another episode of Accelerate Your Business Growth. I’m your host, Diane Helbig, and today we have a fascinating conversation lined up with Jacquiline Wagner, the founder and president of Wagner HR. Jacquiline, with over 25 years of experience in Employment law, joins us to discuss the critical shifts required in today’s workplace culture.
We delve into how younger generations demand a work environment that prioritizes psychological safety and comfort, and why employers, especially small business owners, must evolve their mindset to avoid negatively impacting employee quality and loyalty. Jacquiline offers her expertise on emotional intelligence (EI)—a pivotal factor in career success—and how it can enhance leadership, reduce litigation risk, and foster a more inclusive and engaging work culture.
Throughout our conversation, we uncover practical strategies for communicating policies, conducting thorough performance evaluations, and integrating DEI and EI standards into professional development. Whether you’re a business owner, manager, or HR professional, this episode provides valuable insights on creating a thriving, modern workplace.
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“I’ve been litigating for 25 years employment matters on the employer side. And without exception, every single time an employee has sued for discrimination, harassment, or retaliation, the impetus of that lawsuit has been that they were poorly led.” Jacquiline Wagner 00:07:58
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