The Baby Boom is now emerging as the Elder Boom.  How did the Baby Boom become the transformational generation, and what does that mean…

When is the last time you had a belly laugh?  It has been a while for me.  As I looked over my state of stress lately, I realized I had…

Customer complaints are inevitable—but they offer powerful insights into the brain’s reward system, emotional triggers, and perception of value. Discover how neuroscience and psychology can transform negative feedback into opportunities to wow your guests and build lasting loyalty.

Discover the surprising brain science behind emojis and how restaurants can use them to boost guest engagement, emotional connection, and brand loyalty. Perfect for World Emoji Day or any day you want to serve smarter.

Discover the neuroscience behind acknowledgment and why being ignored triggers stress, anxiety, and dissatisfaction. This blog explores how simple human cues—like eye contact and a friendly greeting—can boost trust, connection, and customer experience across every industry. Whether you’re in leadership, customer service, or team management, acknowledgment is the underrated superpower your brain (and your people) […]

Discover how the Contrast Effect influences your decisions, from pricing to perception. Learn the brain science behind this powerful cognitive bias and how it impacts marketing, leadership, and everyday choices.

Discover why the 2020s are being called the Decade of Resilience. Learn the neuroscience behind stress, adaptability, and emotional strength—and how to train your brain to bounce back from adversity. Backed by behavioral science, explore resilience, neuroplasticity, and mental fitness for leaders, teams, and individuals navigating uncertainty.

When I first learned about brain health, I was middle-aged.   The research and discoveries about the aging brain and brain health were…

When I start to write a new blog, I pay attention to what the most current topic is that is getting a lot of attention.   Right now,…

Picture this: you’re scrolling through your feed. Everyone seems to be somewhere exotic. Exciting. —sunset rooftop parties, amazing…