Where it all started I’ve always been that kid who needed to understand how things worked. Not just on the surface – I mean really understand. While other kids were content playing with their toys, I was the one with a screwdriver in hand, carefully dismantling them to see what made them tick. (And yes, […]

Heart and brain on scales. Balance, love, mind, intelligence, logic concept. Flat style. EPS 8 vector illustration, no transparency ” data-medium-file=”https://i0.wp.com/dougthorpe.com/wp-content/uploads/2021/11/51636535_m-scaled.webp?fit=650%2C488&ssl=1″ data-large-file=”https://i0.wp.com/dougthorpe.com/wp-content/uploads/2021/11/51636535_m-scaled.webp?fit=847%2C635&ssl=1″ /> As a leader, you have so mnay chocies to make. People, process, product and performance issues surround you. Making the best choice can be difficult. However, nothing can be more powerful than […]

So I asked one of my younger clients to help me change the voice in my message. We talked a bit then decided she’d just do the damn thing in a full blown blog post. So here it goes…. Fr fr, starting your own business hits different. Like, one minute I’m grinding in my corporate […]

Intro We’re constantly bombarded with advice on what to do to achieve our goals. Learn this skill! Read that book! Implement this strategy! While action is crucial, what about the flip side? Often, knowing what not to do, and more importantly, stopping certain behaviors, is just as, if not more, important for success. Think about […]

We live in the age of data. A world where every click, every purchase, every interaction leaves a digital footprint. This deluge of information promises to illuminate the path to perfect decision-making. And while data can be a powerful tool, it’s also creating a new kind of problem: decision paralysis. We’re drowning in data, yet […]

As someone who makes a living helping managers and executives become better leaders, I always take a moment when the political climate changes. Why? Because this is where we observe leadership both at its best and at its worse, usually within nano-seconds of each other. All the rancor and rhetoric around the change of government […]

The well-being of leaders can have a significant impact on the service delivery within organizations. As a leader, while having responsibility for other’s wellbeing, it can be very easy to forget about yourself. Long hours, skipping meals, and neglecting exercise to meet the goal can take a toll on general mental well-being. Similar to the […]

I hear a lot these days about leaders needing to be more empathetic. As noble as that may sound, empathy alone can get you in trouble. Kim Ades was a recent guest on my podcast, “Leadership Powered by Common Sense.” She spoke about the risk of being empathetic as a leader if empathy is all […]

Introduction The service industry is often fast paced, with new clients always emerging on the scene, sometimes in a blink of an eye. When you choose to build your business in the service industry, you must be ready to meet all client demands, however over a long period of time this can take a toll […]

Here is the scenario: life throws you a curve ball. Things don’t go your way. You suffer an embarrassing moment in front of colleagues, your spouse or your kids. What are your responses? Yes, I believe there are more than one. I mean responses that are immediate, near term, long term and for life. How […]