1. 324 Facets of Value Sarah Elkins 52:15

324 Facets of Value

 

Valuing every facet of where you work, especially if you work with other people, is vital to the survival and prosperity of any company. From treating your customers with integrity and respect, to rewarding the hard work and dedication of loyal and valuable employees, in order to thrive in the world as a business you must value every facet of that business.

In this episode Sarah Elkins and Blake Hutchison discuss the importance of appreciating the skills and abilities of everyone in a company, while also giving the absolute best to customers and the public.

 

Highlights

  • How are others receiving your story? Why are you sharing particular stories?

  • Discovering your identity and learning new experiences through travel.

  • You learn a lot about individuals through time observing their behaviors and attributes.

  • You never know how helpful, loyal, and incredibly valuable an individual can be unless you give them a chance.

  • You never know how many opportunities you can have if you show care for your job and how you present yourself.

  • The first interaction a customer should have with your company should be with someone who cares.

Quotes

“You change as a person when you go and you travel.”

“You develop an empathy for customers because you are so close to them through the retail and hospitality context.”

“It was a function of, first I’ll think about how much time I’ve put in versus what that customer needs from me right now. And that little bit of extra care and empathy ends up giving you a bit more willingness and want to help a customer too, and that can be missing sometimes but when it’s there it’s really powerful.”

“I think the difference is related to whether you put yourself in somebody else’s shoes, or you only ever walk in your own. Walking in your own creates for a very narrow minded approach to doing work or living a fulfilled life, and walking in other people’s shoes gives you agility and flexibility and understanding and ultimately gives you empathy. And so part of it is do you work for yourself, do you work for the team, do you work for the company, or do you work for the customer?”

Dear Listeners it is now your turn,

What did you take from this conversation? Was it something about wanting to travel, do you have the travel bug again? Was it something about a new business or an idea you have that maybe you need to make that next step because thinking about it isn’t going to start it. And who are you going to surround yourself with, because if you are a thinker and not necessarily a doer, you need some doers in your circle.

And, as always, thank you for listening. 

 

About Blake

BLAKE HUTCHISON – CEO OF FLIPPA

Blake Hutchison is the CEO of Flippa, the world’s largest marketplace to buy & sell online businesses. Blake leads the team as they build out a product empowering exit and ownership for business owners and entrepreneurs globally. Prior to running Flippa, Blake held leadership roles across multiple fast-growth tech businesses across E-commerce and SaaS.

Be sure to check out Blake’s LinkedIn as well as Flippa, Flippa’s Referral Program, and Flippa’s Online Business Valuation

About Sarah

“Uncovering the right stories for the right audiences so executives, leaders, public speakers, and job seekers can clearly and actively demonstrate their character, values, and vision.”

In my work with Coaching clients, I guide people to improve their communication using storytelling as the foundation of our work together. What I’ve realized over years of Coaching and podcasting is that the majority of people don’t realize the impact of the stories they share – on their internal messages, and on the people they’re sharing them with.

My work with leaders and people who aspire to be leaders follows a similar path to the interviews on my podcast, uncovering pivotal moments in their lives and learning how to share them to connect more authentically with others, to make their presentations and speaking more engaging, to reveal patterns that have kept them stuck or moved them forward, and to improve their relationships at work and at home.

The audiobook, Your Stories Don’t Define You, How You Tell Them Will is now available!

Included with your purchase are two bonus tracks, songs recorded by Sarah’s band, Spare Change, in her living room in Montana.

Be sure to check out the Storytelling For Professionals Course as well to make sure you nail that next interview!

Sarah Elkins Chief Storymaker

Sarah Elkins brings her music, storytelling and many years in public service to the stage to engage and inspire her audience to think about how the stories they tell influence their identities and the perceptions of the people around them, and to take a deeper look in the mirror to experience the leader they were born to become.

She's a storyteller, keynote speaker, professional musician, author, and Gallup certified StrengthsFinder workplace communication coach. Her highly engaging, experiential presentations, workshops, and coaching packages with in-person and remote teams and their leaders are known to address and reduce miscommunication – the most common cause of tension and stress in the workplace.