E107. Personalize Customer Experience at Scale using AI – Solvd Inc
Want to personalize customer experience for thousands (or millions) of customers at once with AI?
This Tech Your Business episode shows you how!
Venu Kanduri from Solvd Inc explains how AI can help businesses of all sizes offer personalized customer service without breaking the bank.
Discover:
• Why tailoring your approach to each customer matters more than ever
• How AI can help you understand what your customers really want
• Simple ways to start using AI for personalization, even on a tight budget
• Tips for using customer data responsibly
• How personalized experiences can boost sales and keep customers coming back
Chapters
0:00 Introduction
02:50 Why has personalization become so important in B2C today?
05:10 A surprising statistic about personalization
6:48 Three common misconceptions about personalization in B2C
10:02 What sparked interest in AI-driven personalization for B2C businesses?
13:50 How GenAI differs from traditional personalization methods?
16:00 Types of data most valuable for effective AI-driven personalization?
20:40 Privacy concerns business owners should be aware of when implementing AI personalization
26:00 Case Study on a successful AI-driven personalization project
30:00 High-impact personalization strategy for a business on a tight budget
32:40 How AI-driven personalization contributes to customer loyalty
35:25 Three actionable tips our listeners to implement tto start using AI for personalization
39:00 The future of AI personalization
42:07 How to connect with Solvd/Venu Kanduri
44:00 Conclusion
Venu shares real-world examples of how AI is changing the game for online shops, helping them treat each customer like a VIP.
This episode is packed with practical advice you can use right away whether you’re new to AI or looking to step up your personalization game.
Learn how to:
• Make every customer feel understood and valued
• Use AI to predict what your customers might want next
• Create personalized offers that actually work
• Measure how well your personalization efforts are doing
Don’t miss Venu’s insider knowledge on:
• The latest AI tech for personalization
• How big brands are using AI to wow their customers
• Common mistakes to avoid when starting with AI
Learn more about Solvd Inc: https://www.solvd.com
Find Solvd Inc on LinkedIn: https://www.linkedin.com/company/solvdinc
Find Venu Kanduri on LinkedIn: https://www.linkedin.com/in/venukanduri
Subscribe to Tech Your Business for more expert tips on using tech to grow your business.
New episodes every week!
🎙️ Hosted by Peter, the ‘Tech Your Business’ podcast is your go-to resource for all things tech, business, and Growth. Brought to you by Target ICT Ltd, a leading provider of innovative tech solutions and consulting services dedicated to empowering businesses to reach new heights.
Be sure to like, comment, and subscribe for more episodes on leveraging Technology for business growth. Visit our website for additional resources and information!
Click the link below to schedule a FREE 30 minute discussion with the Host!
https://calendly.com/targetict/free-consultation
You won’t be sold, paywalled or added to a mailing list,
Subscribe to our channel and hit the notification bell 🔔 to stay updated on the latest episodes. Join us on this exciting journey as we explore the world of technology and its impact on businesses like yours.
Listen to the podcast on:
Apple podcasts:
https://podcasts.apple.com/us/podcast/tech-your-business/id1687571773
Google podcasts:
https://podcasts.google.com/feed/aHR0cHM6Ly9hbmNob3IuZm0vcy84MmIwM2M3Yy9wb2RjYXN0L3Jzcw?ep=14
Spotify:
Pandora:
https://www.pandora.com/podcast/tech-your-business/PC:1001069052
Connect with us on social media:
Facebook: https://www.facebook.com/targetict
LinkedIn: https://www.linkedin.com/company/targetict
Twitter: https://twitter.com/targetict
Don’t miss an episode – subscribe today and uncover the full potential of your business and if you’ve got a tech story to share, reach out to us – you could be our next guest.
Just sign up to our waitlist at techyourbusinesspodcast.com/waitlist Let’s explore the power of technology together.
#PersonalizedCustomerExperience #AIinBusiness #PersonalizedCustomerService
