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The business rules game (and how to win it!)

  1. The business rules game (and how to win it!) Making Conversations Count - (Sales and telemarketing trainer Wendy Harris) and Sean Castrina 31:26

Do you know the business rules game?

“There’s three parts of every business and if you fail in any one of the three, you’re going to be out of business.

One of them is the fulfillment part.

You have to deliver, produce whatever it is you’re selling.

And your ability to do that will dictate whether you stay in business.

So that’s why one of the eight unbreakable rules is your business plan.

What is it going to take to attract customers, sell the customers and then provide what it is you have agreed to?

And then what is the service end on the back end?

Is there a warranty, customer service, et cetera? You got to cover all of it. Thing is just that’s great and that’s important, but that just gets the ball rolling.

Now we got to play the game.” – Sean Castrina, Making Conversations Count – December 2022 

In an area with expensive internet? Here’s a lower bandwidth version for you

Here’s a written to be read transcript

The business rules game

The business rules game has been depicted in popular culture for many years, but still nobody knows how to play it.

In this episode, Wendy talks with a man who absolutely plays the game and knows all of the business rules.

So well in fact, that he’s written a book about it.

In this conversation, Wendy talks to Sean Castrina, author of “The Eight Unbreakable Rules for Business Startup Success” and host of Ten Minute Entrepreneur.

What you’ll learn from this episode about the business rules game

You’ll learn…

  • Business is solving a problem
  • Being too afraid to sell
  • Leading from the front
  • Play the game first and enjoy the rewards later
  • Sean’s conversation that counted

 

What IS Making Conversations Count?

 

“Making Conversations Count” is a podcast from WAG Associates founder and telemarketing trainer Wendy Harris.

 

Missed our previous episodes?

 

You can catch up with any of the other guests we’ve been making conversations count with, here:

 

https://makingconversationscount.com/episodes/

 

Listen to Making Conversations Count

 

On your mobile device? Hear the conversations in your favourite platform (Apple or Spotify etc) here:

 

https://makingconversationscount.studio/listen

Wendy Harris Making Conversations Count Podcast

What can I tell you about me?! I'm very good at getting other people to talk about themselves. Having been in the sales arena for over 3 decades, my skillset has developed to enable others to introduce their services to other businesses. Talking about myself always feels odd.

But here goes. I've made over 2 million phone calls in my career, helped 1000's people pick up the phone and have better conversations which has leaked into life in general, I've created billions of ÂŁÂŁÂŁ's in opportunities to do business.

I love nothing more than listening to other people's stories and gently guiding people to share their insights with others.

Whenever I'm in training it's always interactive and fun. I truly believe we learn by being involved.

It's why I started my podcast, to share these stories and be helpful to the business community. I also wrote a book with many of my training exercises in it for those starting out as the demands of your cash flow when you get going mean there's often a wheel not oiled as it should be.

For me, conversations is where it all happens.

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