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Making Conversations Count - (Sales and telemarketing trainer Wendy Harris) and Lux NarayanHow are you structuring your live chat? Are you using a name, place, animal or thing?

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1. How are you structuring your live chat? Are you using a name, place, animal or thing? Making Conversations Count - (Sales and telemarketing trainer Wendy Harris) and Lux Narayan 45:30

Are you giving your live chat the correct structure?

“So our plan is we change these live streams from a current scenario where 95% of the people are ignored to one where 95% of the people will be included. Where if someone has an answer to how are you feeling today? That answer is not going to be lost among 998 other people chatting the same thing.”

Lux Narayan, Making Conversations Count – October 2022 

In an area with expensive internet? Here’s a lower bandwidth version for you

Here’s a written to be read transcript

Live chat.

What a nightmare it can be.

And if the pandemic has taught us anything, it’s that the preferred way of doing any kind of presentation or talk is now online in the live chat forum.

This week’s guest is attempting to turn the live chat experience on its head, making it less awkward, less clunky, and way more fun!

Lux Narayan is the head honcho at the AI telecoms company Unmetric.

And as he explains to Wendy, his vision for the future of live chat is to bring us all closer together through conversation.

How very on brand….

You’ll learn…

• Obituaries and the whole subject of Legacy
• How Name, Place, Animal, Thing happened
• What do you do?
• Better questions to ask in networking
• How Lux is revolutionising live chat and YouTube

What IS Making Conversations Count?

“Making Conversations Count” is a podcast from WAG Associates founder and telemarketing trainer Wendy Harris.

Missed our previous episodes?

You can catch up with any of the other guests we’ve been making conversations count with, here:

https://makingconversationscount.com/episodes/

Listen to Making Conversations Count

On your mobile device? Hear the conversations in your favourite platform (Apple or Spotify etc) here:

https://makingconversationscount.studio/listen

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Wendy Harris Making Conversations Count Podcast

What can I tell you about me?! I'm very good at getting other people to talk about themselves. Having been in the sales arena for over 3 decades, my skillset has developed to enable others to introduce their services to other businesses. Talking about myself always feels odd.

But here goes. I've made over 2 million phone calls in my career, helped 1000's people pick up the phone and have better conversations which has leaked into life in general, I've created billions of £££'s in opportunities to do business.

I love nothing more than listening to other people's stories and gently guiding people to share their insights with others.

Whenever I'm in training it's always interactive and fun. I truly believe we learn by being involved.

It's why I started my podcast, to share these stories and be helpful to the business community. I also wrote a book with many of my training exercises in it for those starting out as the demands of your cash flow when you get going mean there's often a wheel not oiled as it should be.

For me, conversations is where it all happens.