CSA: Scroll down for a free copy of the Close the Gap Flowchart & Process Guide!This is the ninth in a series of episodes where clients discuss the impact of the Close the Gap principles and...

Once you have a clear idea of where you're heading and starting from (and what you're starting with), closing the gap is merely a matter of establishing the two or three things that must go right....

If you don't know where you're going, any path will get you there. But here's the thing: In order to achieve your business priorities, you must know not only where you're headed but also where you're...