I am currently reading the book “The Score Takes Care of Itself” by Bill Walsh. Walsh is the legendary coach of the San Francisco 49ers. At one point, he outlined a set of principles that he believed were essential for effective leadership, often referred to as his “12 Keys to Leadership.” It is kind of […]
Introduction It’s a familiar story: you’re a high-performing individual, known for your exceptional work ethic and technical skills. Your dedication and results lead to a promotion, placing you in a leadership role. But this transition from do-er to director can be challenging. While your ability to “do” is what got you here, the expectations of […]
/*! elementor – v3.17.0 – 08-11-2023 */ .elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block} Emotional intelligence (EI) has emerged as a vital, must-have skill set for managers in today’s increasingly complex and interconnected workplace. EI involves the ability to understand and manage your own emotions, as well as recognize and influence the emotions of […]
/*! elementor – v3.17.0 – 08-11-2023 */ .elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block} The Role of Emotional Intelligence in Sales Success In the dynamic world of B2B sales, where the competition is fierce and the stakes are high, the ability to connect with clients on a deeper level can be the deciding factor […]
Overcoming Objections: Turning Sales ‘No’ into ‘Yes’ Every salesperson encounters objections. These moments can be challenging, but they also present opportunities to address concerns, build trust, and ultimately close the deal. By mastering the art of overcoming objections, you can turn a “no” into a “yes” and strengthen your client relationships in the process. In […]
The Power of Active Listening in Sales Active listening is one of the most powerful tools a salesperson can wield. It’s not just about hearing words; it’s about understanding the underlying needs, emotions, and intentions behind those words. When done effectively, active listening can transform your sales interactions, leading to stronger relationships and higher conversion […]
This episode features an interview with Coach Sam Riggleman, a Hall of Fame baseball coach with a successful career spanning over 40 years. Coach Sam shares highlights and insights from his coaching journey and emphasizes the importance of character and competency in building trust with athletes. The discussion touches on various topics, including the challenges […]
Accountability, which is an important element of the workplace, requires both internal control and external support. In order to achieve peak levels of performance, external accountability is necessary. You will receive many benefits from implementing accountability in your firm; however, we are talking about only 6 benefits of accountability that will accelerate your results. Being… […]
This post is a different sort of message. It’s a tribute to someone who I consider a dear friend, brother, professional colleague, co-author, co-conspirator, fellow follower of Jesus Christ, and the most enigmatic human being I have ever known. His name is Roger C. Ferguson. As I begin writing this piece, Roger is in an […]