These three things have been so impactful in my journey.

Grit and resilience form the essential foundation of exceptional leadership in our increasingly challenging world. The numbers don’t lie – 90% of top performers exhibit high emotional intelligence, which shows up as resilience and gritty determination when obstacles appear. Through my years working with leaders across industries, I’ve discovered that emotional intelligence accounts for two-thirds of […]

Your Company Needs Trust: The Neuroscience Behind Building Buyer Confidence In today’s hyper-informed, choice-saturated marketplace, your prospects don’t just want to make a smart decision—they want to make a safe one. That’s where trust comes in. But trust isn’t just a warm, fuzzy feeling. It’s a biochemical process with deep roots in the human brain. […]

Coach the Whole Human: Why Personal Values Should Guide Performance Conversations We spend so much time in performance conversations talking about goals, KPIs, quotas, and metrics. And those things matter—but they’re only part of the equation. If we want to inspire sustainable performance, we need to look beyond the numbers. We need to start coaching […]

In this episode of Beyond Coaching, we sit down with John Kessel, the retired Director of Sport Development at USA Volleyball. With over five decades of coaching experience and contributions spanning nearly 100 countries, John shares his enduring coaching philosophy grounded in curiosity, critical thinking, and adaptation. His unique take on “motor learning,” failure, and […]

Emotional Arcs in Sales Conversations: How to Guide the Buyer Journey with Intentional Shifts Sales is not just about information, it’s about emotion. We’ve all heard the phrase, “People buy with emotion and justify with logic.” But neuroscience doesn’t just support this, it explains it. When we understand how the brain processes emotion in conversation, […]

In today’s dynamic business landscape, small to mid-sized businesses (SMBs) face unique challenges that require both effective administration and management. While these terms are often used interchangeably in casual conversation, understanding their distinct functions and how they complement each other can be crucial for business success, especially as we navigate the evolving business environment of […]

Have you ever asked someone to do something, walked away, and then returned to find the result wasn’t at all what you had in mind? Or maybe you’ve been on the receiving end – working hard on a project only to discover your boss or client had a completely different vision of the finished product? […]

This week, we want to share a powerful story from early in the coaching journey of Dustin Galyon, co-founder of the Impactful Coaching Project. It’s a story about perspective, pride, and the kind of mentorship that can shape a career—and maybe even save it. At the time, Dustin was a young head coach trying to […]

In today’s rapidly evolving workplace, a new leadership paradigm is emerging—one that requires skills beyond traditional management approaches. I call this “orchestration leadership,” and like a conductor guiding a symphony orchestra, today’s leaders must harmonize a diverse ensemble of talents, including both human colleagues and artificial intelligence. The Conductor’s Perspective Think about what a conductor […]