Face it: The human mind is designed to connect. When we lose face-to-face interactions, we lose something fundamental to our professional success. Emotional intelligence training isn’t merely a corporate buzzword—it’s the difference between teams that thrive and those that merely survive in our digital world. The data tells a compelling story: Teams with high emotional intelligence outperform […]
The Silent Influencers: How Microexpressions Impact Sales Outcomes There are moments in every sales conversation when the energy shifts—when a buyer leans in, checks out, lights up, or quietly begins to pull away. Most of the time, these shifts are subtle. They’re not spelled out in words or clarified in emails. They happen in the […]
Picture this: You’re at a big party, surrounded by people, but you might as well be invisible. That’s exactly how 1 in 5 employees feel at work right now, according to recent data from Harvard Business Review. Despite all the Slack channels, Zoom meetings, and office social events, workers are feeling more alone than ever. […]
The Hidden Cost of Ignoring Emotion in Coaching Conversations In the pursuit of productivity, efficiency, and performance, many leaders have learned to coach with their heads and not their hearts. Logic becomes the default language. Data drives the discussion. Metrics outweigh meaning. And emotion—if acknowledged at all—is often viewed as a distraction from the real […]
In this episode of Beyond Coaching, Rob sits down once again with Mitch Hull to explore a surprising idea: stress isn’t the enemy—how we view it is. Drawing on Kelly McGonigal’s TED Talk and Carol Dweck’s mindset research, Mitch shares practical strategies for reframing stress in high-performance settings, whether you’re a coach, athlete, or parent. […]
How Oxytocin Impacts the Buyer’s Brain: Creating Connection Without Being Pushy In a world where buyers are more skeptical, informed, and distracted than ever, the pressure on salespeople to “cut through the noise” has never been higher. So we push a little harder. Follow up a little faster. Try to “close the gap.” But the […]
A few weeks ago, I had joined Rev. Dr. B. Keith Haney on his Becoming Bridge Builders podcast. It was an enjoyable and meaningful conversations I’ve had—and I’m excited to share it with you today. We discussed leadership, coaching with purpose, and how the Impactful Coaching Project is working to transform athletic development by focusing […]
Burned out at work? You’re far from alone. The numbers tell a shocking story: 70% of C-suite leaders actively consider leaving their positions for roles that better support their well-being. This crisis runs deep through every level of organizations, with burnout draining US companies of $120-$190 billion yearly in healthcare costs alone. The true cost […]
Photo by Geralt, via Pixabay Attract the Right Job or Clientele: 5 Special Office Features to Motivate Your Sales Team A dynamic and successful sales team is often a company’s lifeblood, driving revenue and growth. While individual skill, motivation, and strategy are paramount, the physical office environment plays a crucial, sometimes overlooked, role in their […]
The meeting had been going on for a few minutes, when a junior executive rushed in, late. The boss looked up and glared. The junior said “excuse me, I didn’t mean to disturb.” The executive grinned and said, “No problem, I’ve been disturbed for quite some time.” There were uncomfortable chuckles. What can you make […]
