Most people rely heavily on online shopping. However, with lots of screens before you get to check-out, you could sign up for a service without knowing it. Then, it can be difficult to cancel. For years, Amazon.com enrolled consumers into its Prime program without their consent while making it hard for them to cancel, the […]
More than two thirds of online shopping scams begin on the social media platforms Instagram and Facebook, according to an analysis by the Lloyds Banking Group. Fraudsters are preying on shoppers in search of a deal. They’re creating fake business pages, social media ads, and online stores. Nick Drewe, of the online discounts platform Wethrift, offers this list […]
It’s not surprising what last year’s top consumer complaint was. I’ve seen it many times as No. 1 on annual consumer complaint lists. It’s auto sales and repair. “Consumers rely on cars to get to work, school, doctors’ appointments and more,” said Erin Witte, director of consumer protection for the Consumer Federation of America. Complaints […]
An “investment opportunity” extremely popular on the social media platform WeChat stole millions from the Chinese community in the United States. Social media posts urged people to “invest” in various household goods and electronics, promising returns of 20-40 percent in one to three months. But it was really a scam, according to the Federal Trade […]
Paying off student loans is a big job, especially since it usually takes most people years to achieve it. Consumers need to beware of debt relief companies that promise quick loan forgiveness. Scammers claim they’ll help you, for a fee, but their schemes often leave you deeper in debt. The Federal Trade Commission has stopped […]
It’s helpful for consumers to take a look at complaints that are received by agencies and organization to know what to watch out for in their financial lives. The Consumer Financial Protection Bureau monitors consumer complaints to determine risks in consumer financial markets and to prioritize agency action. In 2022, the CFPB found: During 2022, […]
Photo: Minh Nguyen Republicans doing the bidding of Wall Street for years led to the current banking crisis. In 2018, Republicans led an effort, lobbied heavily by the financial industry, that resulted in a law, signed by former President Donald Trump, that gutted the Dodd-Frank Wall Street Reform and Consumer Protection Act’s risk assessment safeguards […]
When you take two consumer problems, telemarketing and extended warranties, and put them together, it can result in disaster. The Federal Trade Commission announced a settlement Friday in its case against American Vehicle Protection – who it charged last year with running a telemarketing extended auto warranty scheme that cheated people out of more than […]
Things are busy, here in my corner of the USA. I’m behind in reporting on what’s happening for National Consumer Protection Week. A lot of my time has been taken up since the first of the year taking part in the Dean Ornish heart health program. It ends Wednesday. I’ll be reporting on its many […]
Before you spend money on that “Shark-approved” miracle invention, weight loss product, or keto diet pill, make sure it’s really been featured on the “Shark Tank” program. Scammers are using fake “Shark Tank” celebrity testimonials and endorsements – along with fake photos and videos – to generate publicity and profits. Before you click and make […]