Photo by Afif Ramdhasuma on Unsplash Are you using blamespeak in difficult conversations? I heard someone use the term “blamespeak” recently and thought it was a very evocative succinct way to express what happens in many conflicts. Something goes wrong in communication, people feel attacked or discounted, and instead of listening or assuming good intention […]

Photo by Julien L on Unsplash added words by L.Segal Misunderstandings and assumptions about what another person means, or what the word they use means, can really fuel conflicts. I’ve written a lot about this in terms of intercultural miscommunications and bias, but it can happen when there are no obvious cultural differences as well. […]