USASF Servicing is being charged with illegal practices that harmed consumers with auto loans including disabling borrowers’ vehicles, improperly repossessing vehicles, double-billing borrowers for insurance premiums, and failing to return millions of dollars in refunds, according to a lawsuit filed Wednesday . With its lawsuit, the Consumer Financial Protection Bureau is seeking to return money […]

So close yet so far 🤯 This week already had it’s weird challenges (including turning up to the wrong private members club for a business meeting) so I guess I shouldn’t have been surprised this Sunday morning when another problem beset me. What happened? I woke up bright and early for a round of golf with 3 […]

American companies are using unfair, deceptive, and abusive practices as they sells many consumer financial products, the Consumer Financial Protection Bureau said in a new report on what it found as it reviews business practices at financial institutions. For example, auto lenders have originated loan balances above the real value of the car being purchased […]

It’s not surprising what last year’s top consumer complaint was. I’ve seen it many times as No. 1 on annual consumer complaint lists. It’s auto sales and repair. “Consumers rely on cars to get to work, school, doctors’ appointments and more,” said Erin Witte, director of consumer protection for the Consumer Federation of America. Complaints […]

Memorial Day is a day to honor Americans who have died in service to their country. Many people attend a memorial day event, visit a cemetery where a loved one is buried, or spend time remembering a service member. In addition, for others, it’s the unofficial beginning of summer. So, it brings barbecues, picnics, swimming, […]

Memorial Day is a day to honor Americans who have died in service to their country. Many people attend a memorial day event, visit a cemetery where a loved one is buried, or spend time remembering a service member. In addition, for others, it’s the unofficial beginning of summer. So, it brings barbecues, picnics, swimming, […]

When you take two consumer problems, telemarketing and extended warranties, and put them together, it can result in disaster. The Federal Trade Commission announced a settlement Friday in its case against American Vehicle Protection – who it charged last year with running a telemarketing extended auto warranty scheme that cheated people out of more than […]

In addition to recalling products, the U.S. Consumer Product Safety Commission issues warnings about hazardous products. A recent warning from the agency is to immediately stop using black TureClos bicycle helmets. The helmets don’t comply with federal safety standards, the CPSC said in a statement. The helmets can fail to protect riders if a crash […]

Photo: Kevauto Buying a new car is among one the most challenging purchases a consumer needs to make. Every year, Consumer Reports, a research, testing, and advocacy organization, conducts a battery of tests on the vehicles it evaluates, including braking, handling, comfort, convenience, safety, and fuel economy. Eight of the 10 top picks are new […]

Until this week, I hadn’t heard about a potential safety problem with electric bicycles or “e-bikes.” An article in The Washington Post, “A Child’s Death Prompts Questions About Brake Safety on E-bikes,” caught my attention. A lawsuit filed against Rad Power Bikes by the parents of a 12-year-old girl who was killed in 2021 in […]