Joel and Chad catch up with Patti Tabris, Senior Director of Talent Acquisition at ResultsCX, to discuss the massive impact of AI on global, high-volume hiring.
The Highlights:
The Power of “Olivia”: The AI assistant that answered 1.8 million questions and scheduled over 100,000 interviews in just 12 months.
From Friction to Flow: Patti boosted assessment completion rates from 30% to 90%.
Chat-First Applications: An impressive 80% conversion rate!
The Funding Hack: A how-to on funding new tech.
More Than a Bot: Beyond hiring, the team is now implementing AI for onboarding to handle first-day FAQs and pre-boarding care.
“Recruiting is all about getting to meet as many people to see if they’re qualified… if we can implement AI to do the administrative work, recruiters can spend more time with candidates.” — Patti Tabris
