Welcome to another engaging episode of MOJO: The Meaning of Life and Business, where host Jennifer Glass delves into the often underestimated importance of tracking website conversions. In this episode, Jennifer is joined by Mark Harbeke, an expert in marketing analytics and founder of Harbeke Marketing, who brings a wealth of experience dating back to 2006. As many businesses invest significant resources into developing their websites, it’s crucial to understand how visitors interact with these sites and convert into customers.
Mark discusses his journey from journalism into marketing analytics, detailing the evolution of tools like Google Analytics 4 (GA4) and Google Tag Manager (GTM) to aid in this process. He breaks down the transition from GA3 to GA4, emphasizing the enhanced reporting capabilities and user-friendly interfaces that make it easier for business owners to track user engagement. Additionally, Mark introduces the concept of GTM, explaining its role in creating custom tracking events that shed light on the effectiveness of specific calls to action (CTAs) on a website.
Listeners will discover the critical nature of analyzing unique visits, user paths, and other data points to optimize their websites and improve their return on investment. For those feeling overwhelmed by technical jargon, Mark and Jennifer ensure the discussion remains accessible, highlighting how even non-tech savvy individuals can implement and benefit from these tools. Furthermore, they touch upon the use of UTM parameters for detailed tracking of campaign performances.
Whether you’re a small business owner or part of a marketing agency, this episode offers practical insights and actionable steps to make your website work harder for you. Dive into this comprehensive discussion to enhance your understanding of GA4 and GTM and discover strategies to maximize your website’s impact on your business success.
About my guest: Mark Harbeke has been in the marketing industry since 2006 and founded his company, Harbeke Marketing in 2023. Mark helps Small Businesses to improve their website conversion tracking, including clients of marketing agencies and fractional CMOs. He also offers a video course that helps service business owners and solopreneurs to grow their leads pipelines.
Keywords: Website conversion tracking, GA4, Google Analytics, Harbeck Marketing, website optimization, small business marketing, website conversion tools, website data analysis, user experience reports, E-Commerce transactions, unique visitors, mobile visits, desktop visits, demographic data, GTM, Google Tag Manager, conversion events, UTM, Urchin Tracking Module, link tracking, form submissions, call-to-action tracking, conversion rate improvement, Facebook retargeting, Ad return on investment, website usability testing, online marketing strategies, analytics reporting, website traffic sources, email campaign tracking, lead generation analytics
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