"Small details create world-class customer service." Great customer service isn't usually about grand gestures. It's about paying attention to the moments others overlook. Jody Maberry is joined by...

"The people I work with who are most successful understand they're taking their experience and using it to guide someone else." Episode Chapters [00:00:47] What Makes Canada's National Parks Unique?...

"People are going to your website for the relationship." Episode Charters [00:03:24] How websites evolved from technology to storytelling [00:04:31] Capturing the essence of a person and a brand...

"Everybody wants to be an author, and nobody wants to be a writer." Episode Chapters [00:00:29] Jody shares the seven-year journey of a book idea [00:01:27] Jeff explains why helping people take...

"Find people that you're willing to invest in, and you're going to go to some really cool places that you can't currently imagine." Episode Chapters [00:05:32] Launching the Wisdom of Walt podcast...

"You already know how it's going to turn out. You're going to wish you had spent more time with your kids, so do it now." Connect with Jody www.jodymaberry.com About Jody -...

"A dream becomes more than an idea when you refuse to give up on it." Notable Moments [00:00:21] Update on the upcoming Dream Chasing podcast [00:02:12] Bob Weis on creativity and the storytelling...

"Trade your expectations for appreciation." Notable Moments [00:03:02] Why the yearly quote ritual matters [00:06:36] The importance of continuing to offer your work [00:09:40] The meaning behind...

"Pain is often a stronger motivator than pleasure, especially when it comes to taking action." Notable Moments [00:02:09] Why opportunities often change shape [00:04:37] Capturing meaningful insights...

Bob Weis joins Jody Maberry to talk about the spirit of the holiday season. Traditions and family stories are often passed down through the holidays. Jody and Bob share family stories, and Bob shares...

"Forget about yourself and make everyone around you better." Notable Moments 00:06:24 – "Forget about yourself and make everyone around you better." 00:07:59 – Designing your "window on Main...

"Legacy isn't built on titles. It's built on how you show up every day." Notable Moments 00:05:41 — The quiet impact of a leader's personal touch 00:13:21 — How everyday actions shape your legacy...

"The audience may never notice the work behind the curtain, but they feel it." Notable Moments [06:07] The power of overcommunication [10:36] Planning for the unknown [12:41] The importance of clear...

"Sometimes the best ideas don't come from our successes. They come from the parts of our story we still feel." Notable Moments [03:00] How Bob's yellow labs inspired the book Ghost Dog. [04:04]...

“Everything my business has done has been built on the back of a podcast, and it's only gotten better.” Notable Moments 00:00 – How Jody overcame early doubts about podcasting 02:30 – Using...

“When you treat a guest like they’re visiting your home, you build trust that lasts long after the episode ends.” Notable Moments 01:46 – How genuine curiosity drives meaningful connections...

“If you’re not willing to look dumb, you’re not going to accomplish anything.” Notable Moments 00:10:05 – A trip that sparked Matthew’s dream to design roller coasters. 00:16:28 – How...

“Keep your business simple enough that stepping away doesn’t break it.” Notable Moments 00:07:22 – Liz explains how her business made money while she was on the cruise. 00:09:41 – The role...

“It’s not that a lesson is different. It’s that the story that makes it memorable.” Episode Highlights 00:02:22 – How financial myths became the foundation for a parable. 00:05:41 –...

“Sometimes the most meaningful path isn’t the one that looks right on paper—it’s the one that makes you feel most alive.” Notable Moments [00:01:00] Leaving a banking career to become a...