Empathy in Leadership: Transforming Teams and Cultures with Dr. Melissa
Welcome to another inspiring episode of Doing Business With a Servant’s Heart. Today, we explore the transformative power of empathy in various facets of life, from business to community service. Listen in as Dr. Melissa joins us to discuss how understanding and feeling what others are experiencing can bridge divisiveness, especially in times of heightened emotions and political turbulence. We touch on recent events, such as Joe Biden dropping out of the race, and how empathy can help us navigate through differing opinions and foster human-to-human connections.
In this episode, Dr. Melissa breaks down the crucial role of empathy and emotional intelligence in leadership. Contrary to the misconception that vulnerability is a weakness, she explains how it actually requires great courage and leads to stronger team connections. We talk about the importance of leaders creating supportive environments where employees feel understood, especially during personal crises. Dr. Melissa emphasizes that empathy must start with self-awareness and self-compassion, allowing leaders to extend the same understanding to their teams, resulting in increased profit, productivity, and Innovation.
Lastly, we focus on the strategic application of empathy, especially in leadership roles. Highlighting the use of different learning methods, including QR codes for video summaries, we Stress that leadership is a practice of daily self-reflection and action. Dr. Melissa and I discuss the importance of prioritizing team needs over individual desires, making empathy an essential skill for effective leadership. We also introduce an exciting new TV show, "Together We Serve," which emphasizes conducting business with a service-oriented heart. Join us as we envision a future where empathy transforms organizational cultures and fosters more harmonious interactions.
(02:04 – 02:29) Embracing Empathy in Turbulent Times
(14:21 – 14:52) Enhancing Productivity Through Innovation
(20:48 – 22:05) Future of Empathy in Leadership
(25:24 – 26:23) Empathic Leadership YouTube Channel and Book
Melissa Robinson-Winemiller took the plunge as an empathy and EQ coach and consultant after losing a career in music to brutally unempathic leadership, and has never looked back. Her goal was to discover how to create better leadership with the single element most leaders in her experience dismissed: EQ through the use of empathy. How serious is she? Serious enough to bring 30+ years of leadership experience to the fore, to pursue a second doctorate in Interdisciplinary Leadership with a dissertation focus on Empathy in Leadership. Serious enough to have MBA and Master of Data Analytics to be able to back up her arguments with data-driven proof and sound business cases and to bolster all of this with certifications in Change Management (ACMP/Prosci), the Society for Human Resource Management (CP), and Cornell University (DEI&J). Yes, she has experience, expertise, AND Education. Add to this decades as a coach and public speaker, and she’s created the perfect blend to counsel both current and emerging leaders in navigating these turbid waters to increase productivity, innovation, and profit! Want more? Her book on The Empathic Leader will be released THIS SEPTEMBER for those leaders who really want to BE the difference!
https://www.instagram.com/empathyqueen.eq/, https://eqviaempathy.com/, https://www.youtube.com/@The.Empathic.Leader, https://stan.store/empathicleader
NEWSLETTER: https://view.flodesk.com/pages/64e2b98cca259e13f0890575
SERVING JOURNAL: https://www.amazon.com/dp/B0CSNSY1M1
PODCAST SWAG: https://millions.co/doing-business-with-a-servant-s-heart-san-jose
#empathy #leadership #emotional #intelligence #servantleadership #business #courage #teams #pandemic Profit, Productivity, Innovation, Influence, Community, Gratitude
