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Steve DiGioia Customer Service Crusader, Author, & Trainer

Like you, Steve DiGioia, customer service crusader, author, and certified trainer, does all he can to improve service and the customer experience. But unlike others, Steve’s unique storytelling style, based on his 20+ year hospitality career, creates an entertaining atmosphere while he shares real-world tips and actionable tactics to improve your customer service, increase employee morale and provide the experience your customers desire.

Steve has been recognized as a 6-time “World’s Top 30 Customer Experience Professional” by Global Gurus.org and a “Top Customer Service Influencer” by multiple industry-leading sources. He is also a featured contributor to the leading hospitality and customer service websites.

With a tagline of “Finding Ways to WOW Your Customer”, Steve continues his pursuit of excellence on his award-winning blog sharing his best strategies on customer service, management, and leadership.

Check out Steve's weekly newsletter on LinkedIn called "Tips On Thursday"

Recent Content

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Saginaw’s Chinese Culinary Delights In Michigan: 3 Restaurants Worth A Visit! &Raquo; Chinse Pork
Saginaw’s Chinese Culinary Delights in Michigan: 3 Restaurants Worth a Visit!

Join us for a culinary journey through Saginaw’s vibrant restaurant scene as we highlight the “Top 3 Chinese Restaurants to Discover.” Discover a unique fusion of flavors that combines classic a…

Join us for a culina…

Join us for a culinary journey through Saginaw’s vibrant restaurant scene as we highlight the “Top 3 Chinese Restaurants to Discover.” Discover a unique fusion of flavors that combines classic authenticity with contemporary innovations for a dining adventure unlike any other. These spots offer top-notch cuisine in Saginaw. They provide a variety of traditional Chinese dishes along with innovative new options. Connect with us on a journey through a delicious realm where each bite shares a tale of craftsmanship and cultural richness. Top 3 Must-Try Chinese Restaurants Taste Of Asia This un…

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Grillin’ And Chillin’: 2024’S Hottest Bbq Destinations In Nashville You Don’t Want To Miss! &Raquo; Zila
Grillin’ and Chillin’: 2024’s Hottest BBQ Destinations in Nashville You Don’t Want to Miss!

Welcome to Nashville, Tennessee’s vibrant hub, where the enticing aroma of grilled BBQ fills the air and attracts residents and tourists alike. Get ready to experience a delightful array of scents i…

Welcome to Nashville…

Welcome to Nashville, Tennessee’s vibrant hub, where the enticing aroma of grilled BBQ fills the air and attracts residents and tourists alike. Get ready to experience a delightful array of scents in this vibrant city with a rich musical history. Indulge in a variety of BBQ spots that capture the true spirit of southern cuisine. Discover Nashville’s top 8 BBQ spots for 2024, showcasing a culinary journey through the city’s vibrant barbecue scene. Top Eight Nashville’s BBQ Hotspots Zilla’s Pit BBQ Welcome to Nashville, Tennessee’s vibrant hub, where the enticing aroma of grilled BBQ…

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Connecticut’s Finest Feasts: Top 5 All-You-Can-Eat Buffets Spanning Brazilian To Sushi Delights &Raquo; Sushi2
Connecticut’s Finest Feasts: Top 5 All-You-Can-Eat Buffets Spanning Brazilian to Sushi Delights

Embark on a culinary journey through the “Nutmeg State” with our comprehensive list of “All-You-Can-Eat Buffets in Connecticut.” From bustling cities like Hartford to charming coastal communi…

Embark on a culinary…

Embark on a culinary journey through the “Nutmeg State” with our comprehensive list of “All-You-Can-Eat Buffets in Connecticut.” From bustling cities like Hartford to charming coastal communities, Connecticut’s culinary landscape boasts a diverse array of delectable choices. Join us as we explore the diverse array of foods on these tables, where every dish is a masterpiece of flavors. These meals provide a diverse selection of dishes, from international cuisine to local favorites. They offer a lavish dining experience that showcases Connecticut’s diverse array of foods. 1. Banana…

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Little Havana’s Seafood Extravaganza: Beyond Oysters At A Hidden Gem &Raquo; Little Havana 2
Little Havana’s Seafood Extravaganza: Beyond Oysters at a Hidden Gem

Little Havana in Miami, Florida is a vibrant neighborhood celebrated for its rich Cuban heritage, traditions, and cuisine. Little Havana offers a variety of fish beyond just oysters. Just as you menti…

Little Havana in Mia…

Little Havana in Miami, Florida is a vibrant neighborhood celebrated for its rich Cuban heritage, traditions, and cuisine. Little Havana offers a variety of fish beyond just oysters. Just as you mentioned, there’s a spot in Little Havana that offers delicious and fresh seafood options such as lobster, crab, shrimp, and fish. This establishment, known as La Camaronera Fish Joint and Fish Market, has been delighting customers with the freshest fish in South Florida since 1973. The property is owned by a family. Operating hours are from 11:30am to 9:00pm Monday through Saturday, and from 11:30…

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San Francisco’s Top Fried Chicken: Amish Buffet Claims A Spot On The Best Restaurants List &Raquo; Fried Chicken3
San Francisco’s Top Fried Chicken: Amish Buffet Claims a Spot on the Best Restaurants List

San Francisco boasts a diverse selection of restaurants, with Amish cuisine making a recent appearance in the city’s culinary landscape. The Amish community is often associated with rural living and…

San Francisco boasts…

San Francisco boasts a diverse selection of restaurants, with Amish cuisine making a recent appearance in the city’s culinary landscape. The Amish community is often associated with rural living and a simpler way of life, but they have gained widespread recognition for their exceptional culinary talents, particularly their mouth watering fried chicken. This article will discuss the unique charm of Amish fried chicken in the heart of San Francisco. The Amish Buffet operates from 11am to 9pm, Monday through Saturday, with Sunday being the only day it is closed. Prepare for potential lines dur…

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