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Steve DiGioia Customer Service Crusader, Author, & Trainer

Like you, Steve DiGioia, customer service crusader, author, and certified trainer, does all he can to improve service and the customer experience. But unlike others, Steve’s unique storytelling style, based on his 20+ year hospitality career, creates an entertaining atmosphere while he shares real-world tips and actionable tactics to improve your customer service, increase employee morale and provide the experience your customers desire.

Steve has been recognized as a 6-time “World’s Top 30 Customer Experience Professional” by Global Gurus.org and a “Top Customer Service Influencer” by multiple industry-leading sources. He is also a featured contributor to the leading hospitality and customer service websites.

With a tagline of “Finding Ways to WOW Your Customer”, Steve continues his pursuit of excellence on his award-winning blog sharing his best strategies on customer service, management, and leadership.

Check out Steve's weekly newsletter on LinkedIn called "Tips On Thursday"

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Saginaw’s Chinese Culinary Delights In Michigan: 3 Restaurants Worth A Visit! &Raquo; Chinse Pork
Saginaw’s Chinese Culinary Delights in Michigan: 3 Restaurants Worth a Visit!

Join us for a culinary journey through Saginaw’s vibrant restaurant scene as we highlight the “Top 3 Chinese Restaurants to Discover.” Discover a unique fusion of flavors that combines classic a…

Join us for a culina…

Join us for a culinary journey through Saginaw’s vibrant restaurant scene as we highlight the “Top 3 Chinese Restaurants to Discover.” Discover a unique fusion of flavors that combines classic authenticity with contemporary innovations for a dining adventure unlike any other. These spots offer top-notch cuisine in Saginaw. They provide a variety of traditional Chinese dishes along with innovative new options. Connect with us on a journey through a delicious realm where each bite shares a tale of craftsmanship and cultural richness. Top 3 Must-Try Chinese Restaurants Taste Of Asia This un…

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Grillin’ And Chillin’: 2024’S Hottest Bbq Destinations In Nashville You Don’t Want To Miss! &Raquo; Zila
Grillin’ and Chillin’: 2024’s Hottest BBQ Destinations in Nashville You Don’t Want to Miss!

Welcome to Nashville, Tennessee’s vibrant hub, where the enticing aroma of grilled BBQ fills the air and attracts residents and tourists alike. Get ready to experience a delightful array of scents i…

Welcome to Nashville…

Welcome to Nashville, Tennessee’s vibrant hub, where the enticing aroma of grilled BBQ fills the air and attracts residents and tourists alike. Get ready to experience a delightful array of scents in this vibrant city with a rich musical history. Indulge in a variety of BBQ spots that capture the true spirit of southern cuisine. Discover Nashville’s top 8 BBQ spots for 2024, showcasing a culinary journey through the city’s vibrant barbecue scene. Top Eight Nashville’s BBQ Hotspots Zilla’s Pit BBQ Welcome to Nashville, Tennessee’s vibrant hub, where the enticing aroma of grilled BBQ…

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Connecticut’s Finest Feasts: Top 5 All-You-Can-Eat Buffets Spanning Brazilian To Sushi Delights &Raquo; Sushi2
Connecticut’s Finest Feasts: Top 5 All-You-Can-Eat Buffets Spanning Brazilian to Sushi Delights

Embark on a culinary journey through the “Nutmeg State” with our comprehensive list of “All-You-Can-Eat Buffets in Connecticut.”From bustling cities like Hartford to charming coastal communi…

Embark on a culinary…

Embark on a culinary journey through the “Nutmeg State” with our comprehensive list of “All-You-Can-Eat Buffets in Connecticut.”From bustling cities like Hartford to charming coastal communities, Connecticut’s culinary landscape boasts a diverse array of delectable choices. Join us as we explore the diverse array of foods on these tables, where every dish is a masterpiece of flavors. These meals provide a diverse selection of dishes, from international cuisine to local favorites. They offer a lavish dining experience that showcases Connecticut’s diverse array of foods.1. Banana…

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Little Havana’s Seafood Extravaganza: Beyond Oysters At A Hidden Gem &Raquo; Little Havana 2
Little Havana’s Seafood Extravaganza: Beyond Oysters at a Hidden Gem

Little Havana in Miami, Florida is a vibrant neighborhood celebrated for its rich Cuban heritage, traditions, and cuisine. Little Havana offers a variety of fish beyond just oysters. Just as you menti…

Little Havana in Mia…

Little Havana in Miami, Florida is a vibrant neighborhood celebrated for its rich Cuban heritage, traditions, and cuisine. Little Havana offers a variety of fish beyond just oysters. Just as you mentioned, there’s a spot in Little Havana that offers delicious and fresh seafood options such as lobster, crab, shrimp, and fish.This establishment, known as La Camaronera Fish Joint and Fish Market, has been delighting customers with the freshest fish in South Florida since 1973. The property is owned by a family. Operating hours are from 11:30am to 9:00pm Monday through Saturday, and from 11:30…

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San Francisco’s Top Fried Chicken: Amish Buffet Claims A Spot On The Best Restaurants List &Raquo; Fried Chicken3
San Francisco’s Top Fried Chicken: Amish Buffet Claims a Spot on the Best Restaurants List

San Francisco boasts a diverse selection of restaurants, with Amish cuisine making a recent appearance in the city’s culinary landscape. The Amish community is often associated with rural living and…

San Francisco boasts…

San Francisco boasts a diverse selection of restaurants, with Amish cuisine making a recent appearance in the city’s culinary landscape. The Amish community is often associated with rural living and a simpler way of life, but they have gained widespread recognition for their exceptional culinary talents, particularly their mouth watering fried chicken.This article will discuss the unique charm of Amish fried chicken in the heart of San Francisco. The Amish Buffet operates from 11am to 9pm, Monday through Saturday, with Sunday being the only day it is closed. Prepare for potential lines dur…

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Indulge Your Sweet Tooth: Colorado’s Top Doughnut Destinations Of 2024 Revealed &Raquo; Doughnut2
Indulge Your Sweet Tooth: Colorado’s Top Doughnut Destinations of 2024 Revealed

Colorado boasts stunning landscapes and a rich culinary heritage. Lately, the most popular cakes in Colorado have gained widespread popularity among residents throughout the state. These delectable de…

Colorado boasts stun…

Colorado boasts stunning landscapes and a rich culinary heritage. Lately, the most popular cakes in Colorado have gained widespread popularity among residents throughout the state. These delectable desserts, available at nearby eateries, are now considered top-notch in Colorado.From classic glazes to innovative flavor pairings, these doughnuts have captured the hearts and taste buds of Coloradans, earning a reputation that extends beyond mere sweetness. Join us for a delightful journey exploring Colorado’s top-notch doughnuts.   Amy’s Donuts Amy’s Donuts is a family-operated business …

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Unveiling Florida’s Top 3 All-Inclusive Resorts You Must Visit! &Raquo; Myers Beach
Unveiling Florida’s Top 3 All-Inclusive Resorts You Must Visit!

Florida is a popular destination due to its beaches, state parks, springs, theme parks, nostalgic highway sites, beautiful towns, as well as more. It’s no surprise that Florida offers a wide range o…

Florida is a popular…

Florida is a popular destination due to its beaches, state parks, springs, theme parks, nostalgic highway sites, beautiful towns, as well as more. It’s no surprise that Florida offers a wide range of unique resorts for visitors, with top-notch all-inclusive options. All-inclusive destinations provide a lot more than just a place to stay. They might also provide food, beverages, sports, and entertainment. Some of the places listed below might provide just one meal a day, such as breakfast, or they might have all-inclusive options that cover all meals. If you’re looking to explore more of th…

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Savor The Culinary Adventure: Chili’s Grill &Amp; Bar Unveils A Delectable Oasis In Miami &Raquo; Chilis2
Savor the Culinary Adventure: Chili’s Grill & Bar Unveils a Delectable Oasis in Miami

Chili’s Grill & Bar in Miami offers a fantastic selection of American and Tex-Mex cuisine in a cozy and laid-back setting.Chili’s is a popular franchise with numerous locations in Miami, off…

Chili’s Grill &…

Chili’s Grill & Bar in Miami offers a fantastic selection of American and Tex-Mex cuisine in a cozy and laid-back setting.Chili’s is a popular franchise with numerous locations in Miami, offering a variety of crowd-pleasing dishes such as burgers, fajitas, ribs, and margaritas. Chili’s offers a variety of dishes that cater to both visitors and locals. Come along for a delicious journey to Miami’s Chili’s Grill & Bar in this article. We’ll cover everything about Chili’s, including its location, specialties, online reviews, and reasons to visit. Get ready to experience th…

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Ohio’s Finest Fish Fry: Unlimited Fish And Chips Hotspots Revealed You Must Try! &Raquo; Lobster Scaled 1
Ohio’s Finest Fish Fry: Unlimited Fish and Chips Hotspots Revealed You Must Try!

Welcome to the ultimate guide to Ohio’s finest fish fry hotspots! If you’re a seafood enthusiast or simply crave a delicious plate of fish and chips, you’re in for a treat. Ohio is home to a ple…

Welcome to the ultim…

Welcome to the ultimate guide to Ohio’s finest fish fry hotspots! If you’re a seafood enthusiast or simply crave a delicious plate of fish and chips, you’re in for a treat. Ohio is home to a plethora of restaurants, diners, and hidden gems that offer some of the most mouthwatering fish fry experiences you’ll ever encounter. From crispy, golden-battered fish to perfectly seasoned chips, we’ll uncover the best unlimited fish and chips spots across the state that you simply must try. So, get ready to embark on a culinary journey through Ohio’s rich seafood scene, where each bite promi…

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Health Hazards On The Menu: Identifying 5 Calorie Bombs In Popular Restaurants &Raquo; Mellow
Health Hazards on the Menu: Identifying 5 Calorie Bombs in Popular Restaurants

In our modern dining landscape, navigating the menus of popular restaurants can often feel like traversing a minefield of hidden caloric pitfalls. Certain foods that you casually order can be high in …

In our modern dining…

In our modern dining landscape, navigating the menus of popular restaurants can often feel like traversing a minefield of hidden caloric pitfalls. Certain foods that you casually order can be high in fats, sugars, and salt, which may negatively impact your health objectives. Discover 5 calorie-dense items to limit or avoid for better health and fitness. Discover how to improve your decision-making when dining out or ordering food. Navigating Restaurants’ Calorie Bomb Menus California Pizza Kitchen: Waldorf Chicken Salad California Pizza Kitchen offers a delightful Waldorf Chicken Salad with …

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Must Visit The Best 3 Bakeries In Tampa, Florida &Raquo; Doun
Must Visit the Best 3 Bakeries in Tampa, Florida

Welcome to the delectable world of Tampa’s finest bakeries! Whether you’re a connoisseur of freshly baked bread, a seeker of decadent pastries, or simply in pursuit of the perfect cupcake, Tampa, …

Welcome to the delec…

Welcome to the delectable world of Tampa’s finest bakeries! Whether you’re a connoisseur of freshly baked bread, a seeker of decadent pastries, or simply in pursuit of the perfect cupcake, Tampa, Florida has a plethora of delightful bakeries waiting to be explored. In this guide, we’ll take you on a tantalizing journey through the top three bakeries that are a must-visit for any dessert enthusiast in the Tampa Bay area. From artisanal breads to mouthwatering cakes, these bakeries offer a symphony of flavors and textures that will leave your taste buds craving for more. Join us as we unco…

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Discovering The Paranormal: Alabama’s Most Haunted Park Revealed &Raquo; H Park
Discovering the Paranormal: Alabama’s Most Haunted Park Revealed

The playground at Maple Hill, the biggest and most ancient cemetery in Huntsville, Alabama, has captured the attention of both locals and enthusiasts of the supernatural. Referred to as the “Dead Ch…

The playground at Ma…

The playground at Maple Hill, the biggest and most ancient cemetery in Huntsville, Alabama, has captured the attention of both locals and enthusiasts of the supernatural. Referred to as the “Dead Children’s Playground,” this seemingly ordinary location has become a center for supernatural stories. Alabama’s Dead Children’s Playground The playground at Maple Hill, the biggest and most ancient cemetery in Huntsville, Alabama, has captured the attention of both locals and enthusiasts of the supernatural. The playground features standard equipment such as swings and a contemporary jungle…

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Discover Indiana’s Costliest Restaurant. Must Try And Visit! &Raquo; Steak 2 Scaled 1
Discover Indiana’s Costliest Restaurant. Must Try and Visit!

Indiana boasts a wide array of excellent dining options, offering everything from hearty comfort dishes to delectable international cuisine. For a unique and upscale dining experience in Indiana, cons…

Indiana boasts a wid…

Indiana boasts a wide array of excellent dining options, offering everything from hearty comfort dishes to delectable international cuisine. For a unique and upscale dining experience in Indiana, consider visiting St. Elmo Steak House in Indianapolis. This renowned dining establishment has been celebrated for its exceptional steaks and seafood ever since its establishment in 1902. This product is highly regarded for its quality and sophistication. Discover what sets St. Elmo Steak House apart as Indiana’s priciest dining spot and why a visit is a must. Indiana’s St. Elmo Steak House: A His…

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Philly’s Finest: Indulge In The Top 5 Burger Destinations In Philadelphia, Pa &Raquo; Burger2
Philly’s Finest: Indulge in the Top 5 Burger Destinations in Philadelphia, PA

Philadelphia is famous for its burgers and cheesesteaks. In Philadelphia, there’s a burger for every palate, whether you prefer classic or upscale, meat or plant-based. In this post, we will highlig…

Philadelphia is famo…

Philadelphia is famous for its burgers and cheesesteaks. In Philadelphia, there’s a burger for every palate, whether you prefer classic or upscale, meat or plant-based. In this post, we will highlight the top five burger restaurants in Philadelphia based on user reviews, ratings, and preferences. From a classic diner to a British pub, these restaurants will reignite your love for burgers.   1. Lucky’s Last Chance Looking for the top burger spot in Philadelphia? Make sure to check out Lucky’s Last Chance! Lucky’s is located in the heart of the city and is renowned for serving some of t…

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Cheers To Excess: Unveiling The California Metro Area Voted Most Drunk In America &Raquo; Drunk2
Cheers to Excess: Unveiling the California Metro Area Voted Most Drunk in America

According to a recent study by 24/7 Wall St., Santa Cruz-Watsonville tops the list of California metro areas where residents admit to drinking too much. The study utilized information from the 2020 Co…

According to a recen…

According to a recent study by 24/7 Wall St., Santa Cruz-Watsonville tops the list of California metro areas where residents admit to drinking too much. The study utilized information from the 2020 County Health Rankings & Roadmaps, a program operated by the Robert Wood Johnson Foundation and the University of Wisconsin Population Health Institute.The cities in each state were ranked based on the alcohol consumption of their residents. What Is Considered Excessive Drinking? According to the Centers for Disease Control and Prevention (CDC), excessive drinking is classified as binge drinki…

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Texas Nights On A Budget: Uncover 5 Dive Bar Gems For Affordable Fun &Raquo; Bar3
Texas Nights on a Budget: Uncover 5 Dive Bar Gems for Affordable Fun

Explore some of the top affordable bars in Texas for a fun night out on Friday or Saturday. The atmosphere is laid-back, the locals are friendly, and the prices for drinks are affordable at these loca…

Explore some of the …

Explore some of the top affordable bars in Texas for a fun night out on Friday or Saturday. The atmosphere is laid-back, the locals are friendly, and the prices for drinks are affordable at these locations. There is a dive bar to suit every taste, whether you find yourself in Austin, Dallas, Houston, or any other location. Here are some of the trendiest and most well-liked dive bars in Texas. Discover the reasons why you should attend. 1. Skylark Lounge  Location: Austin, Texas Make sure to check out Skylark Lounge on Friday or Saturday nights. This dive bar boasts a rich musical legacy in Ea…

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Delaware’s Delectable Delights: Indulge In The Top 5 Must-Try Grilled Cheese Sandwiches &Raquo; Grilled Cheese Sandwich 2
Delaware’s Delectable Delights: Indulge in the Top 5 Must-Try Grilled Cheese Sandwiches

Grilled cheese sandwiches are a classic comfort food that can be enjoyed in many different ways. Delaware offers a variety of grilled cheese sandwich options, from plain to filled with toppings. Get r…

Grilled cheese sandw…

Grilled cheese sandwiches are a classic comfort food that can be enjoyed in many different ways. Delaware offers a variety of grilled cheese sandwich options, from plain to filled with toppings. Get ready to discover five top restaurants in the First State where you can enjoy a delicious grilled cheese sandwich. From a historic Irish pub to a charming cafe, these places will satisfy your cheese cravings and have you coming back for more. 1. Charcoal Pit in Wilmington DE Charcoal Pit in Wilmington DE is a classic American roadhouse. You can find The Charcoal Pit near Kirkwood Highway and Greenb…

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Satisfy Your Sweet Tooth: Unveiling Seattle’s Top 7 Cookie Shops In Washington &Raquo; Cookies2
Satisfy Your Sweet Tooth: Unveiling Seattle’s Top 7 Cookie Shops in Washington

Seattle is a city that loves indulging in sweet treats such as cookies along with their coffee. Indulge in a variety of delicious cookies at this store, from classic chocolate chip to decadent brownie…

Seattle is a city th…

Seattle is a city that loves indulging in sweet treats such as cookies along with their coffee. Indulge in a variety of delicious cookies at this store, from classic chocolate chip to decadent brownie, vegan oatmeal, and gluten-free Snickerdoodle. Get ready to discover seven of Seattle’s top cookie businesses in this post! These bakeries are not your average ones – they are hidden gems in the community that have attracted loyal customers with their exceptional quality and variety. Keep reading to discover additional details about their location and offerings. 1. Hot Cakes If you’re looki…

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