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The “Three C’s”

In our work at the Impactful Coaching Project, we identify three key elements of effective coaching leadership. The foundation of effective coaching rests on three critical elements: competence, care, and constancy. These three pillars guide coaches in creating an environment where athletes can thrive both in and out of competition. I will provide a brief outline in this chapter, but you can dig deeper into these concepts in our book Coaching the 21st Century Athlete (soon to be released!).

As I do want to point out that we are using coaching and leadership interchangeably. While they are different, in the context I will be discussing, they are the same. One of our fundamental beliefs at the Impactful Coaching Project is that coaching is leadership. Coaching is not simply teaching the skills of the sport. In many ways, that is the easy part. Building healthy yet challenging team environments where athletes are part of the community, get better, and grow in all areas of their lives is hard and the biggest part of a coach’s job. Further, an athletic director, or CEO of a company for that matter, is doing many of the same things.  Not only are they doing the same things, but they are given the responsibility of caring for and leading coaches and, by proxy, athletes. As athletic leaders, we cannot lose sight of this or the challenges involved for coaches. Our “Three C’s” provide a framework for this.

Competence is the foundation of effective coaching and leadership. You must know what you are talking about in your field. If you do not, you will not last, or at the very least, be ineffective. It involves a deep understanding of the sport, including strategies, techniques, and the latest advancements in training methodologies. A competent coach is always learning and adapting, staying abreast of new developments to provide the best guidance to their athletes. This technical proficiency instills confidence in athletes, as they trust that their coach can lead them to success. Mastery of the sport’s rules, strategies, and techniques, along with continuous learning and analytical skills, forms the bedrock of a competent coach. Coaches who exhibit competence are able to provide their athletes with the tools and knowledge necessary to excel in their sport. They can analyze performance data, identify areas for improvement, and implement effective training programs that enhance skills and maximize potential.

Care goes beyond the physical well-being of athletes; it encompasses emotional and psychological support within a system. A caring leader creates an environment where athletes feel valued, respected, and supported. This involves understanding their individual needs, being approachable, and fostering a sense of belonging within the team. The term for this is psychological safety. While this is surely oversimplifying, think about psychological safety as the feeling of the freedom to fail. There is obvious nuance to this, but on a surface level, that is what it is. When people feel cared for and part of a team (or community), they are more likely to be motivated, engaged, and committed. Empathy, supportive environments, and mentorship are key components of a caring coaching approach. This environment does not happen on its own. It is carefully planned and developed as a system that can be carried out daily, weekly, monthly, and yearly. Coaches who demonstrate care are attuned to the unique challenges and pressures their athletes face. They provide encouragement and support during difficult times, helping athletes build resilience and confidence. By creating a nurturing environment, coaches can foster a strong sense of community and trust within the team, leading to improved performance and overall well-being. [1]

Constant is crucial in building trust and credibility as a coach. Constant, in this context, is consistent behavior in how leaders respond to situations while also constant attention to the development of character within oneself. Athletes look to their coaches for stability, especially in high-pressure situations. A coach who is consistent in their reactions, behavior, and expectations provides a reliable foundation for athletes. This constancy helps in developing a cohesive team culture and sets clear standards for performance and conduct. Reliability, steadfast character, and stable leadership are essential qualities for maintaining consistency. Leaders who exhibit constancy are seen as dependable and fair, creating an environment where athletes know what to expect and can focus on their development. Consistent leaders set clear expectations and follow through on their commitments, reinforcing the values and standards of the team. This stability allows athletes to perform at their best, knowing they have a coach who will support them through challenges and celebrate their successes.

Effective coaching leadership in the 21st century requires a balanced integration of competence, care, and constant. By combining technical expertise with emotional intelligence and consistent leadership, coaches can create a supportive and dynamic environment that fosters both personal and athletic Growth. Addressing both the athletic and Personal Development of athletes, building trust, and adapting to change while maintaining core principles are essential for success in the complex and multifaceted world of 21st-century sports.

The role of a coach today is profoundly influential and extends well beyond the sport itself. By embodying the three Cs of effective coaching—competence, care, and constancy—coaches can lead their athletes to not only achieve their best performance but also develop into well-rounded individuals. This holistic approach is essential for success in the complex and multifaceted world of 21st-century sports. Coaches who master these elements will not only help their athletes reach their full potential but also leave a lasting impact on their lives, shaping them into resilient, confident, and capable individuals both on and off the field.


[1] The concept of Care can feel “soft” when you read it briefly. I encourage you to check out our book Coaching the 21st Century Athlete to dive deeper—it is not a soft approach, and we provide practical examples to cultivate a system of care within your program that will build toughness.


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Rob Ramseyer Dr. Rob Ramseyer

Dr. Rob Ramseyer is the Co-Founder of the Impactful Coaching Project and Vice President of Athletics and Strategic Expansion at Friends University, overseeing 24 teams and serving on the President’s Cabinet. Under his leadership, the department has achieved significant success across all areas, earning him honors such as the KCAC Director of the Year and the NACDA Athletic Director of the Year. He resides in Wichita, KS, with his wife, Charlie, and their four children.

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