Sales process mastery and approaching your outbound correctly

Welcome back to another episode of “Making Conversations Count” and in this episode, host Wendy Harris is going solo, bringing you a masterclass in sales process!

We’re going to learn the importance of having a strategy and approach, and how it can significantly impact your sales.

Tools for managing your sales process

Wendy runs through the various different tools and platforms for the many tasks involved within the sales process.

She talks about content purposing for things like LinkedIn and your email list, and explains how an effective follow-up process requires a database or sales system.

CRM system – yes or no?

And what about CRM systems?

Wendy talks us through the many options available, including HubSpot, Zoho, and Salesforce and shares which one she feels could be beneficial to your own business. 

So, if you’re looking to make your conversations around the sales process count, join us for this enlightening episode.

We’ll uncover valuable insights and strategies that will enhance your sales success. 

“A simple sheet can be everything that you need it to be because you can add columns, you can data sort, you can even add First Contact, Last Contact, Next Contact columns and sort them to see how long it takes from First Contact to a sale and sort things by results. …” – Wendy Harris, Making Conversations Count – September 2023 

Timestamped summary of topics

00:02:30 Nimble as a CRM.  00:04:15 Segmenting data. 00:07:27 Use apps to schedule and track tasks. 00:10:38 Clever way to align communication, reach audience. 00:13:55 Long-term success takes time, client referrals matter. 00:17:39 Invest in what works for your goals. 00:27:27 Overcoming introversion and self-promotion awkwardness. 00:31:57 Marcus Sheridan’s AI expertise and insights are food for thought.

What Is Making Conversations Count?

“Making Conversations Count” is a podcast from Growth Communication Coach & Trainer Wendy Harris who has been picking up the phone for 35+ years.

In old Money she would be called a Telemarketing Consultant.

In these modern times people prefer Social Selling Trainer.

In the Making Conversations Count podcast, Wendy shares how to use conversation to build Relationships in business.

Missed our previous episodes?

You can catch up with any of the other guests we’ve been making conversations count with, here:

https://makingconversationscount.com/podcast-episodes/

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Wendy Harris Making Conversations Count Podcast

What can I tell you about me?! I'm very good at getting other people to talk about themselves. Having been in the sales arena for over 3 decades, my skillset has developed to enable others to introduce their services to other businesses. Talking about myself always feels odd.

But here goes. I've made over 2 million phone calls in my career, helped 1000's people pick up the phone and have better conversations which has leaked into life in general, I've created billions of £££'s in opportunities to do business.

I love nothing more than listening to other people's stories and gently guiding people to share their insights with others.

Whenever I'm in training it's always interactive and fun. I truly believe we learn by being involved.

It's why I started my podcast, to share these stories and be helpful to the business community. I also wrote a book with many of my training exercises in it for those starting out as the demands of your cash flow when you get going mean there's often a wheel not oiled as it should be.

For me, conversations is where it all happens.