Winning the Publishers Clearing House sweepstakes seems like a dream that you wish could happen to you when you see the TV ad. However, Publishers Clearing House has been deceiving people for decades. It used language and designs on its website and in its email marketing that tricked consumers, including many older adults, into believing […]
It’s hard to believe that the July Fourth sales are coming up. It seems like the Memorial Day sales were just yesterday. July Fourth is a huge shopping holiday in the United States and marks the middle of summer. Look for the sales to begin far in advance of July Fourth. DealNews.com offers these tips […]
Most people rely heavily on online shopping. However, with lots of screens before you get to check-out, you could sign up for a service without knowing it. Then, it can be difficult to cancel. For years, Amazon.com enrolled consumers into its Prime program without their consent while making it hard for them to cancel, the […]
Genetic testing, where a company examines your DNA, often from a saliva sample, and sends you a report about your family background or your likelihood for developing certain health conditions, is all the rage. It sounds like a great idea, but can you trust a company when it promises to keep your sensitive DNA data […]
Either I missed the Public Citizen report on the toll private equity is taking on U.S. health care or I didn’t understand the significance of it. The report, released in March 2023, says private equity takeovers have come with shocking lapses in safety, with prices rising faster than at non-private equity acquired entities, while patients […]
More than two thirds of online shopping scams begin on the social media platforms Instagram and Facebook, according to an analysis by the Lloyds Banking Group. Fraudsters are preying on shoppers in search of a deal. They’re creating fake business pages, social media ads, and online stores. Nick Drewe, of the online discounts platform Wethrift, offers this list […]
It’s a tragedy that more babies are dying in loungers and companies are continuing to sell dangerous ones. Boppy newborn loungers Although Boppy newborn loungers were recalled in September 2021 due to the risk that infants can suffocate, shortly after the recall two additional infants died in loungers in unsafe sleep environments. In October 2021, an […]
Financial institutions are increasingly using chatbots, which put out human-like responses using computer programming, to communicate with customers to save money. Chatbots sometimes have human names and use popup features to encourage interaction. Some chatbots use more complex technologies such as “artificial intelligence” to respond to customers. The Consumer Financial Protection Bureau has received hundreds […]
More than three quarters of adults have used a payment app, called a P2P or peer-to-peer or person-to-person app. Widely used nonbank payment apps include PayPal, Venmo, and Cash App. The apps can be used on a computer or mobile device to send money to someone else without writing a check or handing over cash. […]
It’s not surprising what last year’s top consumer complaint was. I’ve seen it many times as No. 1 on annual consumer complaint lists. It’s auto sales and repair. “Consumers rely on cars to get to work, school, doctors’ appointments and more,” said Erin Witte, director of consumer protection for the Consumer Federation of America. Complaints […]
