On this Memorial Day episode of the VET S.O.S. Network, Crystal Serrano-Hairston and Jennifer Land break down how Wounded Warrior Project delivers critical mental Health support through triage services, complex case coordination, and the nationwide Check-In Program.
In this conversation, we explore:• How veterans access mental health care through WWP• What happens when a veteran calls for help• How the Check-In Program supports veterans and families—even outside WWP eligibility• How advocates manage Burnout while serving veterans with severe Trauma
Whether you’re navigating military transition, supporting a veteran in crisis, or searching for trusted mental health resources, this episode offers clear, actionable guidance and hope.
Crystal Serrano-Hairston is a Veteran Advocate with Wounded Warrior Project, leading complex behavioral health coordination efforts across VA and private systems. Jennifer Land manages mental health operations and partnerships for WWP, overseeing triage and the Check-In Program connecting veterans nationwide to care.
The VET S.O.S. Network connects veterans, spouses, and service members with real resources and real people who want to see you thrive.
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