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September 29th, 2025

E169. Why Human Tech Support Still Beats AI Chatbots

  1. E169. Why Human Tech Support Still Beats AI Chatbots Tech your Business Podcast 39:51

Small business owners waste hours fixing tech problems that could be solved in minutes by professionals. Andrew Bolton, CEO of TechRescue, explains why his human-first tech support model thrives while competitors chase automation.

In this episode, Andrew shares how he built a profitable 24/7 support company serving Small Businesses for just £40 per month. Learn why DIY tech fixes actually cost more than professional help, how to calculate the real value of your time, and why treating customers like people beats treating them like account numbers.

Perfect for business owners tired of wrestling with routers, software glitches, and website problems when they should be focusing on growing their companies.

Guest: Andrew Bolton – CEO & Co-Founder, TechRescueContact: [email protected] | 855-250-8586

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Peter Banigo Entrepreneur & Podcast Host

I see myself as a very curious person and also a problem solver, This I believe is what led to my journey for almost a decade exploring different businesses in different industries.
My zone of genius has always been Technology and breaking down complex and this is all I do now, with my podcast - Tech your Business and also my business.

When I'm not doing that, I love to travel, read and take things apart (car, mobile phone, anything that catches my fancy).