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June 4th, 2024

Jeffrey Orlando, Bristol Myers Squibb: Simplifying Messages – The Rule of Three

  1. Jeffrey Orlando, Bristol Myers Squibb: Simplifying Messages - The Rule of Three Dr. Laura Sicola 35:58

In this episode, Dr. Laura Sicola interviews Jeff Orlando, the Chief Learning Officer for Bristol Myers Squibb, about leadership communication. They discuss the importance of simplifying complex concepts and using the rule of three to convey messages effectively.

Jeff shares a story about missing an opportunity because he held back and waited for more support, instead of Moving forward with a smaller group of influential leaders. They also discuss the value of engaging in conversations with senior leaders and asking them what they want to hear.

In this episode you will learn:

  • The importance of influence in leadership and how to effectively communicate decisions to key stakeholders
  • The value of seeking advice from influential individuals and using them as sounding boards.
  • The power of storytelling and using data to support your message.
  • Taking risks and successfully managing change by setting expectations and mitigating potential issues.

About Jeff:

Jeff is Chief Learning Officer at Bristol Myers Squibb (BMS), overseeing the company’s learning and leadership strategy and execution. Jeff believes we have a special responsibility in the healthcare sector to stay on the cutting-edge – our skills, capabilities and performance directly translate to the medicines and therapies we deliver for our patients.

Prior to BMS, Jeff led learning, organization development and talent teams at Medtronic and Deloitte. At Medtronic, Jeff led learning and development evolution and supported the company’s multi-year culture change journey. At Deloitte, Jeff oversaw various functions including executive development, leadership development and performance management and related talent practices. Earlier in his career, Jeff advised Fortune 100 companies in the pharmaceutical and entertainment sector on human capital matters.

Jeff has a M.A. in Social-Organizational Psychology from Columbia University, and a B.A. in Psychology and French from Susquehanna University, where he served as a Presidential Fellow and was a member of the Honors program.

Jeff regularly speaks on topics related to talent, learning and innovation – having shared the stage with leading academics, NFL coaches and prominent educators. Jeff’s work has also been featured in publications such as People & Strategy and Harvard Business Review. Jeff’s professional affiliations include the Society for Industrial-Organizational Psychology (SIOP).

Jeff is engaged in community service, having recently served on the board of Heights Philadelphia, a leading non-profit focused on college success, economic mobility and workforce success.

Jeff lives in the Philadelphia area with his wife and two school-aged daughters.


You can connect with Jeff in the following ways:


You can connect with Dr. Laura Sicola in the following ways:

  • LinkedIn:
  • LinkedIn Business Page:
  • YouTube:
  • Facebook: Dr. Laura Sicola
  • Twitter: @LauraSicola
  • Instagram: @drlaurasicola
  • Website:
  • Laura’s Online Course:

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Laura Sicola Leadership Communication & Influence Expert, Speaker, Author, Podcaster

Dr. Laura Sicola is a leadership communication and influence expert, speaker, author of Speaking to Influence: Mastering Your Leadership Voice, and host of the podcast, Speaking to Influence: Communication Secrets of the C-Suite. Her mission is to transform executives into confident, inspiring leaders whether live or virtually in order to get the results they want and turn their vision into their legacy. As the founder of Vocal Impact Productions, she has trained and coached executives at Comcast, IBM, the US Department of Commerce and Women Against Abuse along with politicians, business owners and non-profit leaders from around the world.

Laura’s TEDx talk, “Want to Sound Like a Leader? Start by Saying Your Name Right,” has nearly 7 million views, and she has been featured on programs such as Fox & Friends First, NBC10 @Issue and PHL 17. She has also spoken to thousands at conferences such as the Professional BusinessWomen of California Conference and the PA Conference for Women.

Laura received her PhD in educational linguistics from the University of Pennsylvania, where she also taught from 2001-2013.

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