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Does Trader Joe's pressure its employees to talk to customers?

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1. Does Trader Joe's pressure its employees to talk to customers? 23:26

Every time I go in Trader Joe’s, the checkout person asks me a question of some sort. I used to think everyone there was just happy and friendly, but then I heard reports that it was more of a rule or strong encouragement that employees talk to customers. I read conflicting reports about this online and wanted to talk to someone who’d worked at Trader Joe’s, to see if she could shed some light on this. I talk to Twiggy, who has a YouTube channel (youtube.com/@TwiggysDollHospital) and who makes custom dolls (twiggysdollhospital.com).

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Zachary Elwood Podcaster

I'm a former professional poker player who is most well known for my books on poker tells/behavior: my first book Reading Poker Tells has been translated into 8 languages. I'm also known for my psychology podcast People Who Read People, which is known for often focusing on political polarization-related topics.