1. Replay: The Divide of Universal Healthcare and How to Navigate the System Jennifer George 12:48

Originally released Aug 3rd 2021; Have you been having difficulties navigating the healthcare system recently? Have you been feeling empowered or disempowered after walking away from a provider?

In this solo episode, I’ll be talking about my frustration as a provider during these times and how there is a divide being created in the system. I share insights on the effects of having an overloaded healthcare system, and what we as providers can be doing to empower patients, as opposed to disempowering them.

Listen in to learn:

  • What the divide in universal healthcare is and how it’s affecting patients
  • The difference between wellness for patients and illness right now
  • How we can be working to navigate the system better as a provider and as a patient
  • Why patients are suffering in silence and the effects this is having on the system 

Grab your drink of choice and join the conversation!


Connect with Jennifer George:

Click here to check out my award-winning book about connecting and communicating with patients to create empowering experiences!

Jennifer George Author, Physiotherapist, Podcast Host

At the onset of my career as a Physiotherapist (PT) in 2007, I also became a caregiver to my chronically ill father. Throughout my career and caregiving, I saw both sides of the healthcare system – as a clinician and as a family member & caregiver – and I witnessed the gaps in communication between providers and patients. Walking into a medical appointment with my dad was always a psychological experience and quite often, his healing and our outlook was mainly impacted by the quality of the interactions.

When my dad died in 2018, I was inspired to write my first book, Communication is Care: 9 Empowering Strategies to Guide Patient Healing, published in June 2019. I wrote this book with the intention to help healthcare providers enhance their communication skills and be able to communicate with patients in such a way that it would help their patients achieve their highest level of function, recovery, and independence. My book has received a few awards and was an Amazon Bestseller upon its launch.

In October 2019, I further launched my podcast, The Healthcare Provider Happy Hour. The purpose of my podcast is to support the well-being of healthcare providers so that they may create the best patient experiences and minimize their risk of burnout. I’ve released over 200 episodes to date and have had the opportunity to chat with like-minded people on a similar mission over the past three years from all over the globe.”