Hospitality Burnout: Why Even Your Best People Feel Drained
From negative bias to vicarious Stress, the brain is already on high alert before the first guest arrives. Here’s what that means for your team and your bottom line.
After having spent 10 years teaching both big kids and little kids (elementary school and university), I began my neuroscience research journey to understand how the brain works and how to make it work better. I recognize that not everyone is as geeky as I am, but I believe most of us want to optimize brain function for as long as we can. Beyond my work, I live in Naples, Florida and enjoy anything in the sunshine.
