Unlocking Success with Improv and Intelligence with Ben Arendt
Former CIA operative turned sales consultant joins us on an enlightening journey of transformation, blending humor and heart into the business world. Our guest shares his unique path, shedding light on how a career in intelligence, coupled with teaching and performing improv, has shaped his approach to sales and consulting. Through this episode, listeners will discover the unexpected yet powerful connections between comedy and business, emphasizing the value of authenticity and effective communication in professional interactions.
Listening becomes a focal point of our discussion, as we explore its critical role in both sales and management. Our guest, also an author, introduces his book "How to Suck Less as a Manager," offering practical insights into enhancing managerial skills. The conversation navigates the complexities of leading a multi-generational workforce, where compassionate listening can make all the difference. From building trust to enhancing team productivity, the emphasis remains on the need to understand and address the unique challenges faced by clients and employees alike.
As we steer into the challenging terrain of difficult conversations, our guest shares personal anecdotes that highlight the importance of open communication and mutual respect. Recognizing when an employee might be better suited for a different role is pivotal, and the stories shared illustrate how such conversations can lead to positive outcomes for both individuals and organizations. We wrap up with a humorous twist, imagining an entertaining dinner with influential figures, blending admiration with a touch of whimsy. This episode is packed with insights on leadership, communication, and the continuous pursuit of personal and professional Growth.
(00:02) – Impact With Servant’s Heart
(08:29) – Effective Leadership Through Listening and Growth
(19:20) – Navigating Difficult Conversations as a Manager
(25:51) – Reducing Suckage Through Servant Leadership
Ben is the author of the Amazon best-selling “How To Suck Less as a Manager: A Practical Guide to Making Your Team Less Miserable Today!” and the founder of Depth Charge Consulting. Ben’s years at the Central Intelligence Agency (CIA), CEB, and Gartner shaped his approach to serving leaders and their organizations. Ben’s style takes advantage of his diverse background–including his stints as a White House Briefer and improv comedy instructor.
howtosucklessbooks.com
NEWSLETTER: https://view.flodesk.com/pages/64e2b98cca259e13f0890575
SERVING JOURNAL: https://www.amazon.com/dp/B0CSNSY1M1
PODCAST SWAG: https://millions.co/doing-business-with-a-servant-s-heart-san-jose
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