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How to get fair insurance treatment after Hurricane Idalia

With climate change creating more storms and natural disasters, insurance companies are facing unprecedented claims. They’re reacting with raising prices and refusing to offer coverage in some areas of high storm activities. Policyholders are entitled to receive their claims payments under the terms of their insurance policies, and insurers shouldn’t delay or mistreat consumers. Many […]

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Roomster settles with FTC and six states for $1.6 million for tricking renters with fake reviews and unverified listings

When searching for a place to live and roommates, it’s important to get accurate information. And reviews from platforms that can help you in your search need to be honest and trustworthy. But according to the Federal Trade Commission and six states suing Roomster and its owners, the room and roommate finder platform posted reviews […]

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Asked to pay for help with your student loans? Don’t do it.

If someone tells you that you need to pay to sign up for government student loan debt relief program, run away as fast as you can. Scammers want to hook you and fill their pockets with your money, while their “advice” may make your student loan problems worse. The Federal Trade Commission offers the following […]

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Experian to pay $650,000 for spamming consumers who signed up for accounts with marketing emails they couldn’t opt out of

It’s frustrating to receive dozens, even hundreds of emails every day. But what if there’s no “unsubscribe” link and the emails won’t stop? People who set up “Free Membership” accounts with Experian to manage access to their Experian credit report information online had that experience. The accounts let people “freeze” their credit to make it […]

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USASF Servicing illegally disabled vehicles and double-billed consumers, financial agency charges

USASF Servicing is being charged with illegal practices that harmed consumers with auto loans including disabling borrowers’ vehicles, improperly repossessing vehicles, double-billing borrowers for insurance premiums, and failing to return millions of dollars in refunds, according to a lawsuit filed Wednesday . With its lawsuit, the Consumer Financial Protection Bureau is seeking to return money […]

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Unfair, deceptive, and abusive practices are being used in many financial transactions, agency finds

American companies are using unfair, deceptive, and abusive practices as they sells many consumer financial products, the Consumer Financial Protection Bureau said in a new report on what it found as it reviews business practices at financial institutions. For example, auto lenders have originated loan balances above the real value of the car being purchased […]

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Biden administration cancels $39 billion in student loans for more than 800,000 borrowers that had errors in their payment records

More than 804,000 borrowers will have $39 billion in federal student loans discharged in the coming weeks, the U.S. Department of Education announced Friday. The discharges are fixes to ensure borrowers have an accurate count of monthly payments that qualify toward forgiveness under income-driven repayment plans. These fixes are part of the department’s actions to address […]

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