Financial institutions are increasingly using chatbots, which put out human-like responses using computer programming, to communicate with customers to save money. Chatbots sometimes have human names and use popup features to encourage interaction. Some chatbots use more complex technologies such as “artificial intelligence” to respond to customers. The Consumer Financial Protection Bureau has received hundreds […]
More than three quarters of adults have used a payment app, called a P2P or peer-to-peer or person-to-person app. Widely used nonbank payment apps include PayPal, Venmo, and Cash App. The apps can be used on a computer or mobile device to send money to someone else without writing a check or handing over cash. […]
It’s not surprising what last year’s top consumer complaint was. I’ve seen it many times as No. 1 on annual consumer complaint lists. It’s auto sales and repair. “Consumers rely on cars to get to work, school, doctors’ appointments and more,” said Erin Witte, director of consumer protection for the Consumer Federation of America. Complaints […]
On Saturday, I received a strange email. It said it was from Gastro Health and a new lab result had been entered into my patient portal from my Gastro Health provider. To access my lab results, I was to go to my patient portal. I thought it was a scam. I haven’t had a test […]
For years, research has shown that eating packaged products – such as some breakfast cereals, snack bars, frozen meals, and most packaged sweets, along with other items – is linked to poor health outcomes, like an increased risk of diabetes, obesity, and cancer. In addition, more recent studies have shown that highly processed foods are […]
I’m upset. I was due to have my teeth cleaned in January. Since I’ve been busy taking the Dean Ornish heart health program and working on my writing, I just called a couple of weeks ago to get an appointment. What did I learn? My dentist, Dr. Attila Talaber, was in Europe and the other […]
Although Mother’s Day is highly commercialized, I like remembering my mom on this special day and I enjoy visiting with my daughters over WhatsApp. Maybe next year, I’ll be able to travel to Spain again in May. Since my birthday is May 4 and my daughter’s is May 23, we have so much fun celebrating […]
No. What ended on Thursday was the covid health emergency on public health and safety measures in the United States. In addition, the World Health Organization recently ended the covid related global health emergency. The U.S. ended the covid health emergency because Republicans would no longer support funding for it. What does the end of […]
Graduations are coming up and many parents and students are thinking about student debt, which totals $1.63 trillion in the United States. Student loan debt is about $37,600 per borrower. “In the short term, students are not overly optimistic about their financial situation, as 88 percent are concerned about the economy and 80 percent are […]
When I worked at The Anchorage Times during the 1980s, I was fortunate to get my dream job writing a consumer action column. However, along with the job as columnist, I also had to be the religion editor. It meant that every week, I had to write a big feature article on religion along with […]
