Those raised front steps weren’t just concrete and brick — they were a gathering place, a living room open to the street, where neighbors came together when the weather said yes. Side by side. Shoulder to shoulder. Nobody performing, nobody winning. Just people showing up. I’ve been talking about “front stoop moments” in my coaching […]

Previously seen in Green Sheet Eliminating Friction from Merchant Services: A Blueprint for Internal Efficiency and Growth   Let’s eliminate friction from merchant services. Did you know that friction is the number one cause of burnout among small and midsize business owners? As merchant service providers, we help merchants remove friction all day long. This […]